Client Service Representative - Proscreening

ApplicantPro of Sandy, UT is looking to hire a part-time Client Service Representative. Are you a customer service rockstar who is ready to have your evenings and weekends free? Do you want the flexibility to both work from home and from the office? Would you like to join a stable and growing local company where there is potential for career growth? If so, please read on!

This Client Service Representative position earns a competitive starting wage of $17.00/hour. We also offer great benefits and perks, such as medical, dental, vision, a flexible spending account (FSA), a health savings account (HSA), 7 paid holidays including Black Friday, generous paid time off (PTO) that starts to accrue on your first day, flexible work from home opportunities, a down-to-earth casual environment, and a positive team-oriented culture. If this sounds like the right opportunity for you, apply today!

ABOUT PROSCREENING

Founded in Utah in 2007, we currently maintain our office in Sandy, UT. Our team provides our clients throughout the US and Canada with user-friendly hiring software and a methodology that teaches them how to hire better. Hiring is more than just posting a job or getting applications. It's the first of many steps to a successful relationship between employees and employers. We believe that this should be a positive experience that takes the needs of both parties into consideration, and that's why we work hard to "eat our broccoli" and practice what we preach. We care more about results than about "how things have always been done." And, our people truly care about our clients and each other.

We are proud to have been named one of Utah's Top Workplaces by The Salt Lake Tribune. As we've steadily grown, we've come to understand that the core of ApplicantPro is our amazing team. We hire people based on their potential more than their history. Our awesome vibe welcomes creative, innovative, and collaborative minds who enjoy being part of a passionate and supportive team. We have an informal work environment but are serious about what we do. Our employees are too busy learning, growing, and delivering results to get mired down in office politics. No one is ever forgotten in a corner to push papers at ApplicantPro. We encourage each other to stay humble, be hungry, think smart, solve problems, build confidence, think abundantly, and be authentic.

A DAY IN THE LIFE OF A CLIENT SERVICE REPRESENTATIVE

As a Client Support Representative, you are the first line of communication for our clients. You both answer the phone and respond to emails. Whether answering simple questions or solving complex problems, you are patient and friendly. You always put yourself in the clients' shoes and listen carefully to their needs. The key to your success is that you never give up or leave anyone hanging. You are all about following through and following up. Most of our clients are appreciative of our exceptional customer service, but occasionally one of them is frustrated. You don't take it personally, and your professionalism and kindness usually turn things around. You get great satisfaction out of making the background check process easier for busy business owners and HR professionals!

QUALIFICATIONS FOR A CLIENT SERVICE REPRESENTATIVE

• 2 years of customer service experience
• Above-average computer skills
• Exceptional customer service and phone skills

We will train the right person on the technical aspects of our software and good background check practices. Do you have excellent communication skills, both written and verbal? Are you comfortable talking on the phone? Do you enjoy building relationships with people? Are you team-oriented? Do you have creative problem-solving skills? If so, you might just be perfect for this Client Service Representative position!

WORK SCHEDULE

This position requires working Monday - Friday during typical business hours when the business clients that you support are also working.

READY TO JOIN OUR TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this customer service job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!