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Form of workVeterinary Specialists of Birmingham located in Birmingham, AL are looking for an overnight Client Service Representative at our hospital.
Job Description:
- Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments.
- Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments.
- Handles incoming and outgoing mail and e-mail.
- Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff.
- Reliable, self-starter. Has the ability to multi-task and prioritize.
- Regular attendance and timeliness are essential functions to fulfill the requirements of this position.
- Work well with all team members and ensure that your actions support the hospital, the doctors, and the practice philosophy.
Anticipated Schedule:
- Overnight
- Part-Time and Full-Time Availability
- Rotating Weekends
Compensation:
- Starting at $16 per hour
Benefits:
- Shift Differential for Pay
- Paid Time Off
- Employee Pet Discount
- 401k and Employer Matching
- Medical/Dental/Vision
- Disability Insurance
- Life Insurance
- HSA/FSA
For more information about our hospital, please visit vsbham.com.
