Client Relationship Associate

Client Relationship Associate

MentorWorks Education Capital, a workforce development company, is looking for a Client Relationship Associateto join one of our employer partners. Candidates will be screened by the MentorWorks team. If selected, the candidate will move on in the process to our employment partner.

An established and rapidly growing company in San Antonio located near the airport, is currently seeking a Client Relationship Associate. The company has a vibrant and welcoming culture that has been widely recognized as one of the best in the industry. The ideal candidate for the position should be customer-focused, detail-oriented, organized, and possess an entrepreneurial spirit. Experience working in a brokerage firm with HEB or any other large retailer as a liaison would be a significant advantage.

Qualifications:

• Microsoft Office Proficiency - Excel, Word, PowerPoint
• Adobe Acrobat
• Access, CRM Software (Salesforce), Monday.com
• Proficient mathematical skills
• Analytical ability to develop and implement improvements or recommendations
• Effectively handle multiple projects simultaneously in a deadline-driven environment
• Complete multiple projects timely as scheduled
• Organize and prioritize daily duties to meet needs
• Ability to problem solve and devise creative solutions
• Perform under tight deadlines while maintaining professionalism and enthusiasm
• Proactively collaborate with other team members

Key Responsibilities:

• Assist client in offering their top products to the customer
• Manage client accounts to access product value, marketing techniques, retail value, promotions, and retail store placement
  • Accurately enter a high volume of data from multiple client sources into the customer portal
• New item setup, price changes, coupons, and promotions
  • Manage day-to-day relationships
• Email / phone inquiries and requests
• Project trackers and calendars
• Create and manage project cost, sales, and data reports
• Maintain internal database
  • Request, receive and distribute client samples to customer
• Prepare CEO for sales meetings and conduct appropriate follow-ups
• Prepare PowerPoint decks to include client information, products, and pricing
  • Logistics
• Communicate product shipments and deliveries

Benefits/Pay/Schedule Client Relationship Associate

• Salary Competitive DOE
• Monday-Friday Schedule
• Direct-Hire Opportunity
• PTO
• Paid Holidays
• Health insurance 75% of the premium for the employee

Education:

• Associate's / Bachelor's Degree or Equivalent Experience

**Must have permanent US work authorization. Sponsorship is not available for this position.**