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Form of workJob Description
We are seeking a Client Care Specialist to join our team! You will be responsible for helping clients by providing documents, information and resolving their concerns.
Responsibilities:
- Handle prospective client inquiries
- Keep clients informed about case progress
- Troubleshoot and resolve client issues and concerns
- Document and update client records based on interaction
- Bilengual ability and legal experience are a plus
- Qualifications:
- Previous experience in customer service, law, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Small, East Memphis law office focusing on automobile injuries. Hours are somewhat flexible. Compensation package will contain bonuses.
