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Form of workHealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. Our Outpatient services specialize in treatment mental health and substance use disorders with treatment and skills groups, as well as community resources.
Outpatient programs provide trauma-informed care aimed at reducing the harmful impacts of substance use. Participants and their counselors work collaboratively to design an integrated, individualized, strengths-based treatment experience geared towards addressing each client's specific needs and goals. Outpatient programs provide Individual and group therapy, individualized case management, treatment planning, drug and alcohol counseling, crisis intervention, and connection to social support services.
Benefits and perks:
- HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
- Employees qualify for public loan forgiveness programs
- Training and professional development opportunities
- Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.
This is a union position.
- Actively engages in coordinating client flow.
- Schedules appointments and directs calls throughout the agency.
- Assists with enrolling clients into health insurance coverage.
- Makes follow-up calls for providers; calls to confirm "next day's appointments".
- Greets and provides customer service to guests, clients, and vendors.
- Communicates clearly on the phone and accurately takes and delivers messages.
- Works at other locations when needed.
- You will work closely with members of other teams, coordinating the dynamic schedule to best suit client needs and maintain efficient client centered care flow, including scheduling interpretation services, etc.
- Client advocates act as the first line of problem-solving within the team, actively engaging in assessing how to increase departmental efficiency and satisfaction.
- They are expected to provide all client care in a sensitive and non-judgmental manner, to maintain a high degree of professional competence and the highest possible ethical standards, and to function as part of a care-giving team.
- Must have prior experience working front desk/reception in a medical, mental health or drug treatment facility.
- Must have prior experience working with Welligent, Sage, and/or Medi-cal verification systems.
- Ability to work opening, closing, weekend shifts and some holidays (Mon-Sun 8am-9pm).
- High School Diploma or GED equivalent.
- Bachelor's degree preferred.
- CPR certification preferred.
- Bilingual- Spanish preferred.
- Experience working with homeless, mentally ill, and substance using clients.
- Experience working with populations with varying lifestyles, ages, sexual orientations, ethnic and cultural backgrounds, gender variances, and economic status.
We will consider for employment qualified applicants with arrest and conviction records.
In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
- Pay Type Hourly
- Min Hiring Rate $20.00
- Max Hiring Rate $21.50
