Job Description
Fire Protection Services is a local company that has been serving Georgia’s business community for over 30 years. Our team members are energetic, creative people with a passion for customer service. We are looking for a Client Advocate in our Perry office to take charge of maintaining relationships with our customers and finding opportunities to expand on services provided. The ideal candidate will have good time management and organizational capabilities, and be able to demonstrate excellent interpersonal, communication, and customer service skills.
How you will do it:
- Establish and maintain post-sales relationships with our entire client base.
- Assist with scheduling.
- Follow up on completed inspections and inquire about possibly providing additional services.
- Regularly check in with clients between services.
What you will bring:
- High school diploma or equivalent.
- Experience with a variety of software applications and the willingness to learn new platforms. ServiceTrade experience is a plus.
- Excellent written and verbal communication skills, including grammar and tone.
- A customer service focus with the ability to overcome objections and retain customers.
- Flexibility to handle a dynamic working environment.
- Persistence to ensure effective communication with customers in order to identify their needs and concerns.
- Team player mentality.
- Customer service experience of at least one year is preferred.
What we will provide:
- Competitive base salary plus bonus opportunities.
- Company health insurance and 401k.
- Comprehensive Paid Time Off.
- The chance to join Georgia’s fastest growing Fire and Life Safety company.
Fire Protection Services, LLC was founded in 1988 as one of the first companies to offer a full range of services, saving clients' money by combining fire sprinkler and fire protection system inspections. In addition, we protect property by making sure the systems perform as designed, and maybe in the process, we’ve saved a few lives.
Interested? Apply today!
Fire Protection Services LLC. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.
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