Clerk/Dispatcher

NOTICE OF EMPLOYMENT OPPORTUNITY

THE CITY OF SHARONVILLE

POLICE DEPARTMENT CLERK/DISPATCHER

NOTICE POSTING DATE:  January 12, 2024

IMPORTANT:  Applicants must fully comply with ALL requirements and provisions included in this Notice Of Employment Opportunity and must be able to demonstrate substantial compliance with all minimum qualifications included in the attached job description.  Inability or failure to do so will result in disqualification from further participation in the application and/or employment procedures. 

LEGAL COMPLIANCE:  All provisions of this Notice Of Employment Opportunity and all pre-employment examination and/or skills assessment procedures are subject to all applicable provisions of The Rules And Regulations Of The Sharonville Civil Service Commission and/or any applicable provisions of The Ohio Revised Code.

NOTICE: The City Of Sharonville has a vacancy in the classification of Police Department Clerk/Dispatcher.  This is a full- time position. 

APPLICATION, EXAMINATION, AND EMPLOYMENT PROCEDURES ADMINISTRATION:  All provisions of this Notice Of Employment Opportunity will be administered and monitored by The Sharonville Civil Service Commission.

WAGES AND BENEFITS:  Wages and benefits are very competitive.  The pay rate for newly hired employees will be based on skills, education, job knowledge, and abilities.  The current pay range is $26.11 per hour ($54,309) to $32.23 per hour ($67,038 per year).  Paid vacation time, paid sick leave, an excellent retirement system, and other generous benefits will be discussed during the interview process. 

MINIMUM QUALIFICATIONS:  Each applicant must (1) be at least 18 years of age as of the final date for submission of applications for employment (see next paragraph), and (2) have attained a high school diploma or equivalency (GED)

APPLICATION DEADLINE AND PROCEDURE:  All applications for employment and all required supporting documentation must be received no later than 11:59 PM on February 11, 2024.  Applications for employment and/or all required supporting documentation received after this deadline will not be processed.  Beginning on the Notice Posting Date at the top of this Notice Of Employment Opportunity, applications for employment and all required attachments MUST be completed and submitted electronically through the City Of Sharonville Employment Portal at jobs.sharonville.org. Applications for employment and required supporting documentation submitted by U S Postal Service mail, any other delivery service, fax, e-mail, hand delivery, etc. or after the application deadline will not be processed. 

IMPORTANT - all required documents concerning education, certification, licensing, prior employment, references, etc. must be timely submitted with the application for employment. Required substantiating documents cannot be submitted in any other manner or at any other time.

WRITTEN AND VIDEO EXAMINATION:  Applicants who timely submit an application for employment as described above are required to participate in a written and video examination.  The written examination will be conducted at the Sharonville Convention Center, 11355 Chester Road, Sharonville, Ohio 45241 on FEBRUARY 15, 2024 at 6:00 PM.  Applicants must report at the registration table PRIOR TO 6:00 PM.  The registration table will be located within the examination room and will open at 5:00 PM.  A current government issued picture identification card is required for admittance.  The written examination may include questions that require mathematical calculations.  Applicants should bring a calculator-only device to the exam.  Cell phones cannot be used as a calculator.  IMPORTANT: Construction is taking place for an addition to the Sharonville Convention Center, and parking may be limited.  Applicants should make every effort to arrive early.  Arrival by 5:45 PM is strongly suggested to enable applicants to read the instructions and reduce the time before all applicants are permitted to begin the exam.  Pencils for marking the answer form will be provided.  THIS IS THE ONLY NOTICE OF THE WRITTEN EXAMINATION DATE, TIME, AND LOCATION THAT YOU WILL RECEIVE.

WRITTEN EXAMINATION LATE ARRIVAL: Late arrivals will not be admitted. However, the Sharonville Civil Service Commission may permit an applicant who arrives late to take a provisional examination only when a specific unavoidable and VERIFIABLE condition (excess traffic, inclement weather, closed streets, natural disasters, etc.) caused an applicant or group of applicants to arrive late. 

PASSING SCORE: Each candidate's employment eligibility requires achieving a passing score of 70% or greater for the written and video examination.  Applicants who achieve a passing score will be placed on an eligible list ranked by final score.  Final scores on the eligible list will include any extra credit as described in the following paragraph.  Employment eligibility will be subject to Ohio Civil Service Law and/or The Rules And Regulations Of The Sharonville Civil Service Commission.  If two or more applicants achieve identical written/video examination passing scores, applicants will be listed on the eligible list in order of the earliest date and time that their application for employment was received.  In some situations, federal law requires military veterans or national guard members to be ranked highest when two or more applicants achieve identical passing scores.

EXTRA CREDIT:  Extra credit will be added to each applicant's written examination passing score of 70% or greater for ONE of the following: (1) military credit of 20% of the passing score to candidates who submit with their application for employment a military service DD-214 form confirming an honorable discharge, OR (2) educational credit of 10% of the passing score for a bachelor's degree or greater, OR (3) educational credit of 5% of the passing score for an associate degree.  IMPORTANT: Copies of degree substantiation documents or DD-214 forms MUST BE SUBMITTED WITH THE APPLICATION FOR EMPLOYMENT or extra credit will not be applied.

PRE-EMPLOYMENT PROCEDURES: Applicants listed on the eligible list as described in the "Passing Score" paragraph above may be subject to a background check, a physical fitness examination, and/or a drug/alcohol screen as well as an evaluation of knowledge, abilities, and job-related skills of the applicant.

ACCOMMODATION:  Any applicant who requires any special accommodation(s) for any phase of the application/examination procedure must attach to his/her application for employment a written request that clearly indicates a complete description of any requested accommodation and the specific reason(s) for any requested accommodation.  If any requested accommodation is for any type of medical condition, a statement from a doctor or other medical practitioner that generally describes the medical condition or the reason for the requested accommodation MUST be attached to the application for employment.  Such medical statement must be dated no more than one year prior to the submission deadline of the application for employment. Substantiation may be required for requests for any accommodation(s) for reasons other than a medical condition.

CHANGE OF PERSONAL INFORMATION:  If an applicant has a change of name, mailing address, phone number, e-mail address, etc. at any time from the date they submitted an application for employment until such time as the applicant's name no longer appears on an employment eligible list (up to two years), it is the applicant's responsibility to notify The Sharonville Civil Service Commission of such change by U S Postal Service certified or priority mail (no other notification method is permitted) to The Sharonville Civil Service Commission, 10900 Reading Road, Sharonville, OH 45241.  The City Of Sharonville or The Sharonville Civil Service Commission will not make any effort to contact any applicant if contact cannot be made through the most recent information provided in writing by the applicant.

The City Of Sharonville is an Equal Opportunity Employer.

This notice issued by The Sharonville Civil Service Commission

Paul Kattelman, Chairman

Essential Functions

1. Answer department phones; answer incoming calls; determine nature of calls; gather pertinent information for emergency calls, calm callers, and transmit data to patrol officer via radio or Mobile Data Computer (MDC); answer routine requests for information or route calls to appropriate person. Keeping official records and assisting in the administration of the standard operating policies and procedures of the dispatch areas of responsibility.

2. Maintain radio contact with patrol officers on duty; obtain criminal history and driving status upon request; answer questions; route and relay pertinent information. Dispatch police and other response vehicles for emergency and non-emergency responses; broadcast nature, location, and time of incident. Contact all required personnel and other local concerns such as the fire department in the event of an emergency situation. Call out additional officers and on-call personnel as identified through practice and at an on duty supervisor's direction.

3. Notify supervisory personnel of any emergency situation or condition which would require the reassignment of additional officers to provide for the public safety (i.e., notify the shift commander of any major incident or natural disaster).

4. First contact for visitors to the department; greet visitors, determine reason for visit; provide general information or route questions to appropriate person; notify officials of visitors; direct visitors to appropriate places; etc.

5. Records management; log incoming calls and dispatches; record and enter traffic citations, case report, auto accident and arrest information for the department into computer systems; maintain records for police department activity; maintain towed vehicle files, property records, etc.; complete monthly validations of criminal record entries.

6. Generate reports from computer files as needed according to established formats.

7. Enter and confirm warrants; maintain active warrant file.

8. Notify officers of Hamilton and Butler County Municipal Court as well as Sharonville Mayor's Court appearances and maintain records for same.

9. Take payouts, continuances, and bonds for Mayor's Court in the absence of court personnel.