Specific Job Functions:
- Schedule floating holidays, vacations, leaves of absences (LOAs) and other time off for housekeeping department staff.
- Fill out vacation / floating holiday tracking log with accuracy.
- Complete payroll exceptions on a daily basis.
- Ensure information on sick call log is accurate and complete.
- Replace employees who have called in to ensure adequate staffing levels.
- Remove employees from schedule if they are not available for their scheduled shift.
- Count the number of employees to determine if a sufficient number are scheduled.
- Check and reply to e-mail on a daily basis.
- Post schedules outside the housekeeping office.
- Obtain approval from the Executive Housekeeper or Director of Housekeeping before notifying the employee of requested time off and before scheduling overtime.
- Call in additional regular part-time employees when there is not a sufficient number of employees to work the current schedule.
- Keep track of union bids.
- Perform all duties as deemed necessary for the success of the department.
Qualifications:
- At least three years’ experience in scheduling a very large staff preferred.
- A minimum of two years’ experience using Excel, Outlook, and Word preferred.
- Six months or more experience with payroll functions preferred.
- At least one-year experience handling multi-line phones preferred.
- At least two years’ customer service experience preferred.
- Professional appearance and demeanor a must.
- Bilingual (Spanish) preferred.