Responsibilities:
- Responsible for processing applications for security clearances.
- Accurately enter information into government computer systems.
- Initiate communication with applicants via phone or email. Document activities in
tracking system
- Attention to detail
- Customer service oriented
- Ability to use and understand a variety of computer systems
- Ability to work in a team environment; providing backup to other team members
- Ability to provide telephone support to customers with login issues/concerns and
government application questions
- Ability to communicate over a phone for long periods of time
- Strong communication skills; verbally and written
- Ability to track multiple tasks and follow up
Minimum Qualifications
- Active DOE security clearance or ability to obtain one
- Minimum of 4 years’ experience in an office environment
- Able to type 50 words per minute
- Proficient in Microsoft Office Word, Excel and Outlook
- Self-starter, able to work under pressure to meet commitments while maintaining quality
of work and effective interface
- Must be a US citizen
Equal Employment Opportunity Employer/AA/M/F/Vets/Disabled
Job Type: Full-time
Pay: $22.48 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Day shift
- Monday to Friday
Ability to Relocate:
- West Mifflin, PA: Relocate before starting work (Required)
Work Location: In person