Cleaning Contents Supervisor

Summary
Responsible for cycle of contents restoration: inventory, pack-outs, and cleaning personal property from residential and commercial locations.
As a valued SERVPRO franchise employee, you will receive a competitive pay rate, with the opportunity to learn and grow. There are multiple training and development programs available to all employees, which can lead to receiving industry certifications!
If you thrive in a dynamic and fast-paced environment, while possessing the ability to adapt to changing priorities, we invite you to apply for this exciting opportunity today!
Job description
Primary Responsibilities:

• Manage daily operations pertaining to cleaning staff in all franchise locations and keep in communication with Scheduler and Operations Managers at each location
• Generate estimates and scopes
• Oversee packouts in all franchise locations
• Photo inventory customers contents including accurate documentation of pre-existing damage
• Packing/unpacking customer personal belongings, loading/unloading box trucks
• Pad wrapping furniture and larger items
• Vaulting customer contents
• Work in Contents Track within Xactimate
• Large loss response responsibilities
• Other duties as assigned

Required Qualifications:

• Experience with insurance related claims regarding packout, contents and storage
• Effective written and oral communication
• Have a valid drivers license with a good driving record
• Ability to remain calm and professional during tense or stressful situations
• Excellent organizational skills and strong attention to detail
• Capability to work in a fast-paced, team-oriented office environment
• Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
• Ability to successfully pass a background check

Desired Qualifications:

• Previous experience with cleaning or restoration
• Ability to multi-task

Required Education:

• Minimum of high school diploma or equivalent

Physical and Work Environment Requirements

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to wear a respirator for their safety due to potentially being exposed to fumes or airborne particles

Typical work hours

• The person in this role will typically work Monday to Friday from 7:30 a.m. to 5:00 p.m., committing to a total of 45 hours per week.
• This role involves a willingness to work extended hours, including evenings and weekends, as required.

Travel Requirements:

• Travel is required and is primarily local.
• However, some out-of-area and overnight travel may be expected.

Each SERVPRO Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.