Clarins Counter Manager (Nordstrom, Portland)

The role:

You will direct an award-winning team while communicating effectively with customers in order to develop strategies and build the Clarins business, while creating maximum impact of all at-counter animations and new product introductions.

What you’ll do:

By fulfilling the main mission of this role, you will contribute to all of the 5 pillars of strategy: people-centric, brand-builder, consumer-obsessed, digitally minded, and commitment to responsible beauty.

• Lead through empowerment and teach by example.
• Meet daily sales goals and review specific goals for focus products.
• Plan and execute upcoming in-store events and promotions
• Maintain a daily communication log – keep everyone informed of prior events and daily priorities. Assign individual counter maintenance duties.
• Uncover networking/outsourcing opportunities.
• Recruit, develop and retain top talent for the counter. Consistently assess and provide ongoing performance feedback to all levels of the counter team. Recognize performance issues in a timely manner and partner with Account Executive to develop corrective action plans for resolution. Track personal sales and service performance daily/weekly/monthly and provide feedback to encourage and motivate positive sales and service results.
• Achieve overall retails sales and event goals.
• Ensure to achieve Club Clarins goals. Responsible for promoting our loyalty program.

You are:

• Customer-focused, results-oriented and brand addicted
• Comfortable demonstrating products on the customer
• Customer service oriented
• Confident, positive and self-motivated

You have:

• Prior cosmetics experience
• Minimum of 4-6 years of successful in-store sales experience, as well as, managerial experience
• Ability to handle multiple projects, review and prepare event schedules and meet critical deadlines
• Good interpersonal skills and sales experience
• Strong sales ability and interpersonal skills
• Ability to create activity and animation

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person