Address
Form of workClaims Research Specialist
Houston, TX, USA Req #4338
Wednesday, November 22, 2023
With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction.
In fact, many of our company's managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers. Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be.
Come join our team!
This position is responsible for managing cash in transit/cargo claims in a fast-paced work environment at the direction of the company's National CIT Claim Manager. The position requires technical and analytical skills to ensure proficiency with the Company's claim systems, data analysis, and research tasks in a high-volume work environment. The candidate must have strong interpersonal and communication skills for managing and maintaining key relationships with management, field loss prevention, operations personnel, and our customers.
Accountabilities:
- Manage claim transactions using multiple data systems for cash in transit/cargo claims.
- Analyze loss data to identify and report trends associated with cash in transit/cargo claims and processes.
- Identify and track changes and/or improvements that result from trends identified within claims loss data and report to the National CIT Claim Manager.
- Research and analyze claim materials, receipts, and/or like documents to support claim resolution.
- Drive timely resolution and mitigation of claims and the claims process.
- Manage the monthly financial process associated with internal claims programs.
- Enter, adjudicate, and pay claims utilizing established guidelines, both timely and accurately.
- Close attention to detail/execution, i.e., accurate payments, with and adherence to the Company's claim guidelines.
- Accountable for interaction with internal and external customers, providing a high caliber of professional service and support.
- Willingness to take initiative, anticipate issues, and offer solutions.
- Other duties and projects as assigned.
Primary Requirements:
- Associate's degree in Business or like field preferred.
- A minimum of 2-3 years of direct claims experience, is desired.
- Strong financial background, work experience, and/or education preferred.
- Excellent knowledge and proven skills with all Microsoft Office applications, including Word, Excel, and PowerPoint.
- Strong research skills, online internet search engines, etc.
- Ability to prioritize, work independently, and meet deadlines under pressure.
- Ability to multi-task successfully.
- Strong written and verbal communication skills.
- Ability to empathize with, actively listen to, and deal sensitively and professionally with internal and external customers.
- Familiarity with online claim systems is a plus.
Benefits:
Loomis offers one of the most comprehensive employee benefits packages in the industry, which includes:
- Vacation and Sick Time (PTO) as well as Paid Holidays
- Health & Dental Insurance
- Vision Insurance
- 401(k) Plan
- Basic Life Insurance Plan
- Voluntary Life Insurance Plan
- Flexible Spending and Health Savings Account
- Dependent Care Account
- Industry-leading Training and Development
Loomis is an Equal Opportunity Employer and Drug-Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability.
- Job Function Risk and Legal
- Pay Type Salary
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