Job Description
Bert J. van der Werff Agencies of New York LLC, a leading insurance company, is seeking a motivated Claims Processor to join our dedicated team. As a Claims Processor, you will play a crucial role in handling and processing insurance claims accurately and efficiently. Offering a dynamic work environment with opportunities for growth and advancement, we are committed to providing exceptional service to our clients.
Responsibilities
- Review and validate insurance claims documentation to ensure accuracy and completeness
- Process insurance claims in accordance with company policies and procedures
- Conduct investigations and gather necessary information to resolve claims and make appropriate decisions
- Communicate with policyholders, agents, and healthcare providers to obtain additional information or clarify claim details
- Collaborate with internal teams to ensure timely and accurate claim processing
- Identify potential fraudulent claims and take appropriate actions to mitigate risk
- Maintain accurate and comprehensive records of all claim activities
Requirements
- High school diploma or equivalent; bachelor’s degree in a relevant field preferred
- Previous experience in claims processing or a similar role within the insurance industry is highly desirable
- Knowledge of insurance policies, procedures, and guidelines
- Familiarity with medical terminology and coding systems
- Strong attention to detail and the ability to analyze complex information
- Excellent communication and interpersonal skills
- Proficient in computer software applications, including Microsoft Office Suite
- Ability to work independently and handle sensitive information confidentially
- Strong problem-solving and decision-making abilities
- Customer-oriented mindset and a commitment to providing exceptional service to policyholders
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)