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Form of workJob Description
Universal Shield Insurance Group (and its member companies – Universal Fire & Casualty Insurance Company (www.ufcic.com) and Shield Indemnity, Inc. (www.shieldindemnity.com) has an opening for an experienced and proactive Claims Examiner Assistant in our Dublin, Ohio office.
Guided by an entrepreneurial spirit, Universal Shield Insurance Group is a hybrid property and casualty insurer and Insurtech that provides innovative insurance solutions to underserved markets for small businesses on both an admitted and surplus lines basis. Via online state-of-the-art agency portals, we design our products intuitively and device-agnostic to accelerate competitive underwriting decisions for our partners and customers.
Our internal Claims Department is seeking an ambitious Claims Examiner Assistant who is a self-starter, an accomplished multi-tasker, and who strives to deliver world-class service to key stakeholders which include internal team members, Company underwriters and claims handlers, our agents, and customers.
This position is an excellent opportunity to be an integral part of a growing insurance company for professionals with a history of working together and who have a proven track record of business success.
Key Responsibilities:
- Assist with claims file set-up, ensuring all loss and policy documentation is properly imaged.
- Assist with necessary claim and policy disclosures.
- Prepare assignments for field adjusters
- Assist with dissemination and tracking of coverage determination letters.
- Assist with the collection of deductibles and recoverables.
- Assist adjusters with file maintenance and organization.
- Handle incoming claim calls.
- Follow-up on final invoices from independent adjusters and defense counsel.
- Follow-up on claim closing documents such as executed releases and filed dismissal entries.
- Create tasks for the adjuster to review for payments and/or file closure.
- Support claim investigations by obtaining police reports, and performing docket searches, google searches and social media searches.
- Track claim payments
- Complete other duties assigned by the adjusters and management.
Qualifications:
- Education/Certification: Associate degree or paralegal training preferred
- Experience Required: Minimum of one year insurance related work experience.
- Skills/Abilities: Ability to communicate effectively; solid analytical skills; demonstrated organizational, problem-solving and prioritizing skills.
Annual Salary Range: This is a full-time hourly non-exempt position with an annual base salary range of $45,000-60,000
Universal Shield Insurance Group offers an industry-competitive benefits package including health insurance with a company-contributed HSA, dental insurance, vision coverage, short term disability insurance, long-term disability insurance, AD&D insurance, Employee Assistance Program (EAP), and other lifestyle and family-friendly and work/life balance benefits. We also offer a company-matched 401K, unlimited PTO for exempt employees, and other ancillary workforce benefits. Applicants selected for interviews will receive more information on our full company benefits program.
Universal Shield Insurance Group (and its member companies – Universal Fire & Casualty Insurance Company and Shield Indemnity Inc) is an equal opportunity employer. Discrimination of any kind, including race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy or on any basis prohibited by federal, state, or local law is not tolerated at Universal Shield Insurance Group.
About Universal Fire & Casualty Insurance Company:
Guided by an entrepreneurial spirit, Universal Fire & Casualty Insurance Company (UFCIC) is a hybrid property and casualty insurer and insurtech that provides innovative insurance solutions to underserved markets for small businesses. Via online state-of-the-art agency portals and direct to consumer retail (B2C) and business to business (B2B) websites, we design our products intuitively and device agnostic to accelerate competitive underwriting decisions for our partners and customers.UFCIC targets property and casualty insurance for small businesses that are managed in such a way that they deserve to qualify for, and enjoy, the additional advantages in security and coverage offered by an admitted product. While the surplus market, as a last resort channel, can provide a reduced coverage form at a higher price, UFCIC turns this dynamic upside down. Via a higher standard of acceptance, expert underwriting rules, advanced analytics, machine learning, and external data sources to supplement standard risk information, the majority of UFCIC’s target business can “graduate” from the surplus lines and be provided with a superior coverage form in the admitted marketplace. For those risks that necessitate the surplus market, our company uses our E&S carrier, Shield Indemnity, for risk placement.UFCIC also serves the specialty surety bond marketplace by providing a variety of proprietary, cutting-edge, and competitively priced surety products available through efficient direct and agent based technology enabled portals. Via UFCBonds.com (B2C), customers can buy License and Permit bonds direct, as well as other types of surety bonds, with zero commissions and fees – savings are up to 25% compared to online agency based surety bond platforms. For business to business (B2B), our BondRamp.com platform serves our distributors for surety bond placement. Additionally, UFCBonds.com and BondRamp.com issue most bonds instantly and are available 24x7x365 and accessible by computer, tablet, or mobile device.UFCIC is part of the Universal Shield Insurance Group (www.universalshield.com). Universal Shield is composed of Universal Fire & Casualty Insurance Company (www.ufcic.com) - an admitted carrier - and Shield Indemnity Inc. (shieldindemnity.com) - an excess and surplus carrier.
