Claims Assistant

Robert Half is partnering with a local organization in search of a Claims Assistant in Portland, Oregon on a contract basis. This is a remote position, but you must be local to the Portland Metro to be considered as onsite training and occasional onsite meetings will be required.

Responsibilities:

• Address both internal and external customer needs
• Review incoming warranty claims and associated documentation
• Validate and process warranty registrations and transfers with attention to detail
• Maintain accurate records of submitted claims, as well as the details related to their status and resolution
• Assess the validity of claims and apply appropriate warranty terms in accordance with company policies
• Drive the resolution process for all warranty claims
• Act as the liaison with all relevant parties to provide support
• Analyze data and reports for management
• Provide other claims support as requested

• Previous experience in warranty claims processing preferred
• 2+ years of customer service experience
• 2+ years of data entry experience
• Proficiency with both Google Suite and Microsoft Office Suite required
• Experience utilizing a CRM or customer database system required
• Strong attention to detail and analytical skills
• Excellent communication skills
• Ability to work independently and collaboratively in a fast-paced environment

Apply online today! This position will be filled by the end of the week.