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Form of workJob Description
Career Opportunity
Claims Administrator
BUILD YOUR CAREER AT BLACK & MCDONALD
Black & McDonald is an integrated, multi trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and family-run company that employs thousands of highly skilled and talented professionals across North America. With nearly 100 years of diverse market experience, we are a forward thinking organization with a strong track record of delivering operational excellence and customer-focused solutions that stand the test of time.
ABOUT THIS CAREER OPPORTUNITY
Black & McDonald's Kansas City team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.
The Claims Assistant is located in Kansas City, MO and typically reports directly to the Streetlight Maintenance Manager. This role in conjunction with the Streetlight Maintenance Manager will execute projects in accordance with Corporate Policy.
Duties and responsibilities include but are not limited to:
Ability to evaluate work histories in order to ensure all direct costs of cut cables and knockdowns are captured in invoices
Assist in all aspects of the collection process
Perform damage investigations at work sites
Become educated in the state and local laws governing property damage and excavation activities
Position involves daily interaction with customers, contractors, insurance companies and government agencies
Ability to work through difficult conversations with clients regarding collections
Maintenance of current and accurate information in relevant files
Work proactively in locating responsible parties for knockdown and cut cable damages
Working with other team members to accomplish goals and solve problems
Other duties as assigned
COMPETENCY REQUIREMENTS
Communicates Effectively
Problem Solving and Innovation
Values and Respects Others
Maximizes Business Performance and Team Effectiveness
Strategic Perspective
EDUCATION REQUIREMENTS
High school diploma or secondary education preferred
WORK EXPERIENCE REQUIREMENTS
3-5 years of experience in claims work, collections work, or insurance field preferred
Experience with JDEdwards or equivalent software preferred
Working knowledge of Microsoft Excel
Strong interpersonal skills, displaying superior verbal and written communication skills
Excellent time management and organization skills
Ability to adapt to changing priorities on a daily basis
We welcome and encourage applications from persons with disabilities.
Accommodations are available upon request.
