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Form of workPLEASE NOTE: This position requires an ACTIVE Top Secret/SCI Clearance. To be considered for this position, you MUST have an ACTIVE Clearance Level of Top Secret/SCI
Primary Responsibilities
- Deploy and manage Citrix Virtual Apps and Desktops and associated components such as StoreFront, Provisioning Services (PVS), Machine Creation Services (MCS), Director, User Profile Management, Desktop Delivery Controllers (DDC).
- Deploy, configure, and maintain non-persistent Citrix Virtual Desktops environments based on Windows and Server OS.
- Conduct regular performance monitoring and optimization of Citrix environments, proactively identifying areas for enhancement.
- Vulnerability management of server and desktops in the service to ensure compliance with the current patching requirements.
- Making and implementing recommendations for resources required to maintain and/or expand service levels
- Performance-monitoring, tuning, scripting, upgrades and maintenance of production Citrix systems
- Administration on Citrix/Desktops for maintenance, upgrades, and image maintenance, & application updates/upgrades
- Responsible for the workflow & handling of incident tickets, troubleshooting and their resolution.
- Documents and tracks hardware and software configurations, migrations, testing and deployment solutions.
Basic Qualifications
- An active TS/SCI clearance,
- Degree in Computer Science, Information Technology, or a related field
- BS degree and 8 – 12 years of prior relevant experience or Masters with 6 – 10 years of prior relevant experience.
- Experience with installing, configuring, and troubleshooting Windows Operating Systems
- Experience working in a Citrix Virtual Apps and Desktops environment
- Experience with Disk Configuration and Installation and Configuration of DNS and Active Directory
- Experience with Systems Policy and Group Policy;
- Experience with Windows Performance Tuning and Windows Server troubleshooting.
- Strong hardware and software troubleshooting skills required
- Effective communication skills to collaborate with technical and non-technical teams.
- Proactive, self-learner who is motivated & results-oriented with a positive, team-player attitude.
Preferred Qualifications
- Strong technical depth in Citrix virtual desktops, VMware, and Windows Operating Systems
- Hyper-V or other Hyper Visor experience
- Thin Client using Virtual Desktop Interface Technology
- Detail-oriented, and able to handle multiple tasks and heavy workloads efficiently.
- Experience in several of the following areas: Scripting, Powershell, Active Directory, Group Policy, SCCM, Certificates (PKI), Application configurations
- Knowledge of networking fundamentals, including DNS, TCP/IP, 802.1q tagging, routing protocols preferred.
- Technical IT certifications or experience with the related technologies preferred – Citrix Certified Administrator (CCA), Citrix Certified Advanced Administrator (CCAA), Citrix Certified Enterprise Engineer
- (CCEE), Citrix Certified Integration Architect (CCIA), Azure, AWS, VMware VCP-DCV
