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Form of workXPECT Solutions, Inc. has built a strong reputation by supporting our clients in meeting their strategic goals and mission objectives. We provide high quality resources for a wide range of IT and security solutions at best-value pricing. Our success is built on a solid foundation of well-vetted, highly technical personnel, a disciplined project management approach, and an overarching commitment to customer service. We develop, test, deploy, and support exceptional solutions that enhance system functionality, while maximizing reliability and availability, and ensure the tightest security.
Job Overview
XPECT Solutions, Inc is looking for a Circuit Analyst to join our team supporting our federal customer out of Huntsville, AL. The ideal candidate will provide technical support for our large federal government agency's highly complex network infrastructure environment to include multiple enclaves comprising various classification levels.
The Circuit Analyst will analyze recommend appropriate needs for circuit speed based on the amount of personnel located at FBI facilities. This candidate would also work with the customers team and telecommunication companies to support data circuit ordering.
Core Responsibilities
- Manages and oversees all aspects of a data circuit order to ensure it is completed on-time and within budget.
- Coordinates with internal stakeholders and vendors to complete circuit orders.
- Prepares reports for management regarding status of existing circuits or circuit orders.
- Utilizes spreadsheets and other systems to track work, circuits, and circuit orders.
- Reviews and compiles data to respond to data calls from management and internal stakeholders.
- Resolves trouble tickets related to circuits.
- Provides circuit utilization and latency reports.
Requirements
- Active Top Secret Clearance with the ability to obtain an SCI
- High School diploma and 2+ years of experience preferably in telecommunications
- Knowledge and experience with the telecommunications services from various vendors
- Experience with Enterprise-class systems
- Experience with ticketing systems
- Ability to work independently or as part of a team.
Xpect Solutions, Inc. is a one-of-a-kind employer with a talented team that is cleared at various levels and is certified in dozens of industry-recognized certifications. Our talented staff are the key to our success. They bring the knowledge, experience and technical skills to deliver the best solutions to our customers.
We support our team by providing open communication, win-win partnerships with clients and vendors, a team-oriented culture that supports employee diversity, and a focus on professional development and growth for a long-lasting and happy career.
We offer a benefits package that is designed to keep our most important assets - our employees - healthy, happy, energized and moving forward. Our philosophy is simple - empower our employees with the benefits, resources and the financial incentives they need to be successful.
Benefits and Perks:
- A competitive Medical, Dental, and Vision plan
- Retirement Savings Plan
- Life Insurance
- AD&D Insurance
- Short Term and Long Term Disability Insurance
- 3 weeks of annual PTO
- 11 days of Holiday PTO
- Performance Awards
- Referral Bonus Plan (of up to $2,500/year)
- Education Reimbursement/Training (of up to $2,500/year)
Xpect Solutions, Inc. is an equal opportunity and affirmative action employer, who participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran's status, or any other classification as required by applicable law. EOE/M/F/D/V
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