Address
Form of workMission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Position Title: Kettle Worker
Reports To: Corps Officer
SCOPE OF POSITION: Kettle Workers are important to a Salvation Army and culturally iconic part of the Christmas Tradition. They provide nostalgia, Christmas Cheer, and must greet and interact with the general public in a courteous and friendly manner. Kettle Workers are responsible for ringing bells at assigned locations as part of The Salvation Army's Christmas fundraising efforts. They are the first point of public contact in the Christmas fundraising and must exhibit the highest standards of customer service.
MINIMUM QUALIFICATIONS:
• Be able to clear a Alaska State background check
• Complete Kettle Worker Training
• Must be 17 years of age or older, unless part of a group
• Must be able to stand or sit (if medically necessary) on concrete for up to 8 hours
• Must be able to easily withstand cold or freezing temperatures with proper clothing for up to 8 hours
• Be courteous and respectful to store patrons, staff, volunteers, and other visitors to your assigned store
• Be able to provide a sense of fun, enthusiasm, and Christmas/holiday cheer
• Follow policies and procedures as outlined by The Salvation Army AK Handbook
ESSENTIAL JOB FUNCITONS:
• Standing outside an assigned store and ringing the bell for charitable donations
• Being a friendly and a positive face for The Salvation Army
• Within reason, guarding the Red Kettle
• Interacting with and greeting store patrons
• Dressing appropriately for weather conditions
• Relieving previous volunteer in a timely manner
• Following all policies and mandates of The Salvation Army and partnering business
PHYSICAL DEMANDS:
Ability to walk, stand, bend, squat, climb, kneel, run, jump, and twist on an intermittent and sometimes continuous basis. Ability to stand or sit (if medically necessary) on concrete for up to 8 hours. Must be able to easily withstand cold or freezing temperatures with proper clothing for up to 8 hours
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.
Language Skills: Must be able to understand, follow and give both written and oral instructions and be comfortable communicating with diverse individuals in face-to-face contact.
Performance Skills: Must be punctual, organized, self-motivated, flexible, and possess a desire to learn and assist those he/she interacts with.
Protect the Mission: Must complete the online course for this area and pass the Background Checks required by The Salvation Army for employment.
Acknowledgement of Religious Purposes of The Salvation Army:
The employee acknowledges that he/she has been informed and understands The Salvation Army’s religious purpose and status as a church. The employee agrees that he/she shall do nothing to his/her relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that his/her services are a necessary part of The Army’s religious purposes and his/her work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.
Equal Employment Opportunity:
The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law. Such equal opportunity for employment will apply to recruitment and hiring, training, promotion, salaries and other compensation, transfers and layoffs or termination.
This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this position. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this position statement.
