Chiropractic Advocate

Chiropractic Advocate

Front Desk & Billing

Must love people!!! Must love natural healthcare and serving patients.. Must have great communication skills on phone and in person. MPC has 4 doctors who you are responsible to fill and work their schedules. MPC is a fun, family atmosphere. If you are looking to make a difference, work hard, and give back this is the place for you. You get to contribute and create impact daily for our practice member’s lives.

We are hiring an experienced customer service-focused individual to perform

Front Desk Receptionist & Billing Duties

Daily Responsibilities include:

Check-in/out clients in a friendly and professional manner

Make and Keep Appointments

Process copay and deductible payments

Schedule follow-up appointments

Coordinate provider schedules in local and remote offices

Communication, scheduling, and organizational skills are significant responsibilities of this position

Communication via in-person, phone, email, and platform systems.

Medical record / chart prep and processing (paper and electronic)

Follow-up to obtain client/insurance/account information as needed

Daily experience with EHR and other software tools. Strong computer skills are required

Daily reporting and operational requirements

Review, correct and process any rejected or denied claims.

File claim reconsiderations or appeals when necessary.

Post and review payments

Manage accounts receivable and follow up on no-response claims in a timely fashion.

Coordinate and send monthly patient statements and follow up as necessary

Maintain knowledge of insurance plans and billing practices and procedures.

Implement new policies and procedures to streamline billing and collections when necessary.

Assist in preparing financial reports for patients as directed

Comfortable in a multi-tasking environment, calm, diplomatic

Communicate with practice members in a friendly yet confidential manner

A consistent and professional telephone persona

Well groomed and dressed for success

Works to provide excellent customer service while adhering to business procedures and policies

A positive attitude, working as part of a team

This is a standing position, must be able to stand for duration of shift

Other Administrative functions as necessary or directed.

Qualifications:

Applicant must have strong written and verbal communication skills

Strong organizational skills and ability to multitask

Must have min 1 year previous billing experience.

Must have min 2 years working in a chiropractic office or medical setting

Must have strong understanding of insurance verification and prior authorization processes

Education:

High School Diploma

***Please do not apply if you need traditional health care coverage as our office doesn't provide this benefit at this time.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Expected hours: 36 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Westlake, OH 44145: Relocate before starting work (Required)

Work Location: In person