Child Support Officer

State of New Hampshire Job Posting

Department of Health & Human Services

Bureau of Child Support Services

Manchester District Office

Child Support Officer

13-1040 COMPLIANCE OFFICERS-3

Position #41094

$22.06-$29.43

*See total compensation information at the bottom of announcement.

YOUR EXPERIENCE COUNTS - Under a recent change to the rules, an applicant's relevant experience now counts towards formal education degrees referenced in the posting See Per 405.1.

18 Months of additional relevant experience = Associate's degree

36 Months of additional relevant experience = Bachelor's degree

54 Months of additional relevant experience = Master's degree

The State of New Hampshire, Bureau of Child Support Services has a full time vacancy for Child Support Officer

SUMMARY: Establishes and/or enforces court and administrative orders for support in conjunction with varied field activities in order to fulfill the requirements of CHILD SUPPORT laws, regulations and policies in the Bureau of Child Support Services, Department of Health and Human Services.

RESPONSIBILITIES:

Reviews and assesses cases to determine strategies for implementation of one or more establishment and/or enforcement techniques to ensure appropriate court orders and continuous and timely collection of payments.

Negotiates with parents and attorneys on confidential and highly sensitive matters to establish paternity, determine legal obligations and/or to obtain current and past due CHILD SUPPORT.

Recommends actions to judges and hearings officers to achieve payment settlements and on-going future payments.

Exercises independent judgment and actions, under the general authority of the unit supervisor, to resolve issues in unique and varied cases.

Represents the Bureau in violation, show cause and capiases hearings and testifies in modification hearings to ensure accurate presentation of evidence.

Implements a variety of establishment and/or enforcement techniques such as consent decrees, long arm, wage withholding, license revocation, liens, tax offset and financial data match to effect the establishment and/or enforcement of court-ordered support.

Investigates, verifies and documents evidence such as address, financial resources, employment data and ability to pay in order to establish and/or enforce obligations.

Advises parents, legally liable relatives, attorneys, agencies and other CHILD SUPPORT staff about federal and state laws and policies to inform them and update them of changes.

Exercises partial supervision over subordinate staff and may supervise the Child Support Unit in the absence of the Unit Supervisor.

MINIMUM QUALIFICATIONS:

Education: Bachelor's degree from a recognized college or university. Each additional year of approved formal education may be substituted for one year of required work experience.

Experience: Three years' experience in support enforcement, investigations, collections, financial assessment, law enforcement, direct service delivery, paralegal work or social work. Each additional year of approved work experience may be substituted for one year of required formal education.

License/Certification: Possession of a valid driver's license and/or have access to transportation for statewide travel.

SPECIAL REQUIREMENTS:

Travel to other District Offices, depending on assignment, project and resource needs.

Background Investigation: The BCSS is subject to Internal Revenue Service (IRS) Safeguard requirements in accordance with IRC 6103(p)(4) and defined in IRS Publication 1075.

Candidates for this position are required to submit to a comprehensive background investigation, including:

• FBI fingerprinting (FD-258) – enables the BCSS to review Federal Bureau of Investigation (FBI) fingerprint results and a candidate’s criminal history in all United States and territories to identify suitability issues related to access to Federal Tax Information; and

• Check of local law enforcement agencies where the candidate has lived, worked, and/or attended school within the last 5 years, and if applicable, of the appropriate agency for information known to them of the candidate. The local law enforcement check will assist agencies in identifying trends of misbehavior that may not rise to the criteria for reporting to the FBI database but is a good source of information regarding a candidate.

• Proof of citizenship/residency – to validate a candidate’s eligibility to legally work in the United States (e.g., a United States citizen or foreign citizen with the necessary authorization). The BCSS must complete USCIS Form I-9 to document verification of the identity and employment authorization of each new employee hired after November 16, 1986, to work in the United States. Within 3 days of completion, any new employee must also be processed through E-Verify to assist with verification of his/her status and the documents provided with the Form I-9.

Refusal to cooperate will result in disqualification from candidacy and non-selection for hire. The results of this investigation may disqualify a candidate for the position. DHHS may be prohibited from disclosing any information or record that lead to the disqualification. A hired candidate is subject to this investigation every 10 years.

DISCLAIMER STATEMENT: The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification.

For further information please contact : Amy Pauli Supervisor V, AMY.L.PAULI@DHHS.NH.GOV , 603-579-9411

*TOTAL COMPENSATION INFORMATION

The State of NH total compensation package features an outstanding set of employee benefits, including:

HMO or POS Medical and Prescription Drug Benefits:

The actual value of State-paid health benefits is based on the employee's union status, and employee per pay period health benefit contributions will vary depending on the type of plan selected.

Value of State's share of Employee's Retirement: 13.85% of pay

Other Benefits:

o Dental Plan at minimal cost for employees and their families ($500-$1800 value)

o Flexible Spending healthcare and childcare reimbursement accounts

o State defined benefit retirement plan and Deferred Compensation 457(b) plan

o Work/life balance flexible schedules, paid holidays and generous leave plan

o $50,000 state-paid life insurance plus additional low cost group life insurance

o Incentive-based Wellness Program (ability to earn up to $500)

Want the specifics? Explore the Benefits of State Employment on our website:

EOE

TDD Access: Relay NH 1-800-735-2964