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Form of work
SalaryAbout Our Job
With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills, and expertise. Join our diverse, inclusive, and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.
Application Deadline
This posting is expected to stay open until 12:00AM on Monday, March 18. Please submit your application as soon as possible and no later than Monday, March 18 at midnight to ensure consideration.
What We Offer
The City and County of Denver offers a competitive salary commensurate with education and experience. The hourly range for this position is $21.47/hour - $32.21/hour. We also offer generous benefits for full-time employees which include, but are not limited to:
- A guaranteed life-long monthly pension, once vested after 5 years of service
- 457B Retirement Plan
- 140 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year
- Competitive medical, dental and vision plans effective within 1 month of start date
More information on what the City and County of Denver offers its employees
can be found here.
Location
The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site, as needed. In this position, you can expect to work on-site at the
Richard T. Castro Building (1200 N. Federal Blvd.)
3 days (24 working hours) per week. One in-office day must fall on a Wednesday. Staff are permitted to work remotely 2 days (16 working hours) per week. Employees must work within the state of Colorado on their off-site days. What You'll Do
At
Denver Human Services (DHS)
, we envision a healthy community where people are connected, supported, safe, and well. One in three people in Denver turn to DHS for support at all stages of life. Our employees help children, older adults, families, and individuals navigate social and economic pressures by connecting them to services and experts who support their overall well-being. The
Child Support Services (CSS)
Division of Denver Human Services is currently seeking highly skilled applicants for the position of Child Support Establishment Assistant. CSS works to promote parental responsibility so that children receive support from both parents, even when they live in separate households. Child support makes a big difference to children, and we strive to provide family centered services that incorporate innovative strategies that improve the reliability of Child Support payments. Specifically, as a Child Support Establishment Assistant you will:
- Work closely with families, City Attorneys, and the judicial system to help establish Child Support orders by completing the correct documentation for court filings
- Send court filings out for service of process and monitor the outcome of service
- Perform research and investigative work to collect necessary information and documentation
- Review court orders and minutes and drafts “Entry of Appearance” notices, as necessary
- Respond to a variety of questions, explain policies, procedures, and processes, and provide Child Support related information to various stakeholders
- Enter and maintain client records in various databases ranging from updating demographic information to posting Child Support orders
- Participate in community outreach events and/or work in alternate city locations dependent on the business need
- Performs other related duties as assigned or requested
About You
What You'll Bring
We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.
Our ideal candidate has some or all the following experience, skills, and characteristics:
- A passion for public service and improving the lives of families through strong critical thinking skills, accuracy, and attention to detail
- Experience using Microsoft and Adobe suite of programs to review and edit documents
- Experience engaging customers from diverse backgrounds with a solution-oriented approach through phone, email, and face-to-face contact
- Experience multi-tasking in a fast-paced work environment
- The ability to embrace change and innovative work processes
- Spanish language speaking, reading, and writing skills are a plus
Required Minimum Qualifications
- Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
- Experience Requirement: Four (4) years of experience performing office support work.
- Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirement.
- Licensure/Certifications: None
About Everything Else
Job Profile
CA2900 Child Support Technician I To view the full job profile including position specifications, physical demands, and probationary period, click
here
. Position Type
Unlimited Position Salary Range
$21.47 - $32.21 Starting Pay
Although our full pay range is included above, the budgeted hiring range for this position is $21.47/hour - $26.84/hour, based on related experience and additional pay factors. Agency
Denver Human Services The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
For information about right to work, click
here
for English or here
for Spanish.
