Chief Steward

El Encanto, A Belmond Hotel, has been meticulously restored to capture all the romance and glamour that endeared it to both the local Santa Barbara community and visitors alike. Ninety-two quintessential, California-styled suites and bungalows dot the lush, terraced grounds featuring seven-acres of gloriously landscaped gardens with sweeping views of Santa Barbara and the Pacific Ocean. Original architectural features have been lovingly restored, including the historic, trellis-lined Arbor and Lily Pond. Modern additions to the expansive outdoor zero-edge pool and a new beautifully appointed boutique spa enhance the journey for today's luxury-seeking guest.
The Chief Stewarding is responsible for planning, organization, direct and control activities of stewarding department.
Requirements
DEPARTMENTAL ORGANIZATION:
Kitchen, banquet, dining equipment handling procedures.
China, glass, silver and equipment storage locations and distribution procedures.
Flow of warewashing room.
All kitchen sanitation supply purchasing specifications.
Warewashing/burnishing equipment routine maintenance.
Keeps MSDS.
Comply with all OSHA working environment requirements.
QUALITY CONTROL:
Implement the highest standard of food storage, and handling procedures and kitchen sanitation.
Manage china, glass and silver inventories to within operational breakage allowances.
Establishes controls to guard against theft and waste.
OPERATIONS:
Cleanliness of:
Kitchen walk-in refrigeration/freezer units;
stationary and mobile equipment;
all kitchen surfaces - floor, wall and ceiling, ventilation screens;
banquet service hallways.
Equipment all mobile carts and equipment;
small wares, flatware, hollowware, glassware;
Garbage cans and areas.
Schedule and coordination of all non-cooking kitchen personnel engaged in activities such as dishwashing, burnishing (brass, copper and silver), kitchen garbage recycling and disposal, night cleaning, storage and distribution of food stuffs and supplies.
Manages equipment stores and generate necessary equipment requisitions.
Manages banquet equipment needs and turnover, distribution, and stewarding staffing needs.
Kitchen maintenance and cleaning request scheduling.
Kitchen sanitation supplies kitchen (hand soap, paper towels, dishwashing y burnishing products, grill blocks, screens, etc.).
Garbage recycling and disposal.
Equipment storage area inspections.
Participate in inventories.
Participate in Kitchen Inspections.
Attend weekly Department Head, Food & Beverage, Catering, and Kitchen meetings.
Conduct weekly supervisory stewarding meetings.
Proficient use of all department equipment.
PERSONNEL MANAGEMENT
Employee Training Review and Development
Implementation of all work safety and emergency procedures, training, and responses according to Hotel Safety and Emergency Procedural Manuals.
Scheduling
Enforcement of Job description
Direct Subordinates annual performance review
Staff Morale
ADMINISTRATION
Manage departmental labor and equipment costs
Complete Management Project and Report Assignments
SUPERVISORY RESPONSIBILITIES:
Manages four subordinate supervisors who supervise a total of 36 employees in the Warewashing, Burnishing, Equipment Stores & Distribution, and Night Cleaning positions. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.
Benefits
El Encanto offers a full array of benefits, including medical, dental and vision coverage. In addition, the company pays for basic life and AD&D as well as short term disability. Team members can choose additional coverage to include voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident and flexible spending.
The Company offers paid time off, sick pay, a 401(k) program with Company matching, and an employee assistance program. Team members enjoy free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items.
The Discovering Belmond program offers complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort. It also offers food and beverage at a discounted rate. In addition to the complimentary offerings, discounted rates are available for safaris, trains and cruises.