Chief Operating Officer

Executech is an MSP business with 9 offices across the Mountain West. At $70 million of annual revenue and $11 million of annual adjusted EBITDA, this business is the largest MSP in the Evergreen and Lyra portfolio.
Role Expectations:

• Development and execution of continuous improvement and efficiency-focused plans to drive towards EBITDA YoY growth
• Oversees the day-to-day operations of all business functions at the company
• People manager and leader
• Lives in or is willing to relocate to great Salt Lake Area preferred but not required

Key Responsibilities:

• Oversee all day-to-day operations and operational teams at the organization
• Collaborate with the CEO to develop and execute a comprehensive operational strategy aligned with the company's overall business goals.
• Define and implement operational objectives, ensuring alignment with long-term vision and financial targets.
• Establish key performance indicators (KPIs) and metrics to measure operational performance.
• Identify opportunities to streamline and improve operational processes to enhance efficiency and reduce costs.
• Foster collaboration and communication between various departments to ensure seamless coordination and execution of operational initiatives.
• Implement best practices and industry standards to optimize workflow, quality, and resource utilization.

Scorecard Objectives:

• Demonstrates our core values in interactions and past experiences
  • People
  • Passion
  • Commitment
  • Grit
  • Growth
• Demonstrate deep experience successfully running day-to-day operations in multiple business functions.
• Demonstrate ability to zoom into the details and back out to the 5,000 ft perspective to connect the dots between business questions.
• Demonstrate ability to hire and manage talent.
• Ability to work collaboratively, generate buy-in, drive change, and lead people from different backgrounds and skillsets.
• Demonstrates ability to learn new industries and businesses quickly, namely through quickly grasping the business’ profit formula.
• Demonstrates strong executive presence.
• Demonstrates results orientation in professional/personal experiences.
• Prior experience in MSP industry or IT/cybersecurity space is preferred.

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