Chief Administrative Officer

Company Conformance Statements

In the performance of their respective tasks and duties all employees are expected to conform to the following:

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, customers and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Supervision Exercised:

All Administrative Directors and Departments, , Executive Coordinator, Chief Financial Officer, Chief Operating Officer, and Chief Compliance Officer,

General Summary:

Oversees all aspects of Administration. Provides guidance and leadership to the Clinic and strives to maintain an excellent public image of The Toledo Clinic. The Board delegates responsibility for day- to -day operations to the CAO, who has the authority to carry out these responsibilities in accordance with the direction and policies established by The Board. In partnership with the Board of Directors, the CAO is responsible strategic plan for the overall success of TTC.

Works under the supervision of the President of the Board of Directors, Executive Committee, and Board of Directors

Principal Duties & Responsibilities:

Example of Essential Duties:

1. Maintains broad responsibilities for all administrative functions of the Clinic, including operations, marketing, finance, payer contracting, human resources, and planning and development.
2. Takes responsibility for appropriate project and business development activity.
3. Responsible for the continuous evaluation of the effectiveness of the organization.
4. Oversees Clinic’s senior management team.
5. Coordinate all administrative services directly and indirectly to ensure departments are operating effectively. Meets with Administrative team, as a group, weekly.
6. Review and supervise negotiation of all contracts, leases, and other Clinic agreements.
7. Oversees medical liability activity.
8. Ensures Clinic’s compliance with rules and regulations.
9. Broad financial responsibilities including development of Administrations budget and approval of expenses
10. Develop/seek out, coordinate, and implement joint ventures and other business arrangements.
11. Keeps the Board informed on all important factors influencing TTC.
12. Identifies problems and opportunities and addresses them accordingly; brings those which are appropriate to the Board and/or its committees; facilitates discussion and deliberation.
13. Offers support to all physicians in the development of their practice and integration into TTC.
14. Acts as an advocate, within public and private sectors, for issues relevant to TTC.
15. Listens to physicians, staff, patients and the community in order to improve services and generate community involvement.
16. Participates in recruitment of physician candidates.
17. Reviews Clinic policies/procedures, as necessary.
18. Oversees Internal Compliance Audit Programs.
19. Attends board meetings, medical office managers meetings, and special meetings and offers input when appropriate.
20. Acts as a liaison between physicians and the decisions made by the Board.
21. Participates, either clinic wide, individually or as a group, in community events fostering TCI publicity in a positive manner
    Other Essential Duties May Include (but are not limited to):

Knowledge, Skills & Abilities Required:

Required:

-Minimum 10 years experience in a senior executive management leadership role required. Experience in Health Care Administration preferred.

- Full knowledge of the operations within a multi-specialty healthcare facility – broad spectrum

Strong financial acumen and demonstrated experience managing fiscal performance.

Demonstrated as a team builder who can motivate others and build collaboration.

Strong communication skills to interact effectively with physicians, administration, staff, and the community.

- Ability to problem solve and develop realistic solutions

- Adheres to, and ensures compliance with, the clinic’s policies and procedures

- Establishes and monitors goals within the clinic and departments.

Education:

- Bachelors degree in business, health care administration or related degree required.

Preferred:

- MBA preferred