CHG - Sales - Banquet Set Up

JOB SUMMARY:

The Banquet Set Up team oversees all aspects of a banquet or event, including set-up, serving, and cleanup while focusing on detail and quality presentation and customer service. Banquet Set Up teams are also responsible for training and coaching of the banquet staff.
 

ESSENTIAL JOB FUNCTIONS:

• Responsible for practicing, supporting and promoting the Company Service Standards at all times
• Ability to communicate with Guests in a professional manner  
• Answers Guest questions in a manner that reflects an understanding of the department and property in general
• Supervises clearing and post function cleanup and garbage removal
• Coordinates with other departments to arrange for the delivery of requested services.
• Reviews scheduling and labor needs to meet the guests needs as well as maximize efficiency
• Assists with staff training programs
• Supervises/Executes all Banquet Setup and dismantle
• Is onsite for the duration of all banquet events
• Supervises/Executes all linen orders
• Available to work days, nights, and some weekends/holidays

QUALIFICATIONS:

• Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
• Understand and comply with all company, departmental and Gaming Control Board rules and regulations, policies and procedures.
• Must be able to work any day of the week and any shift to include weekends and holidays
• Must be able to establish and maintain effective working relationship with Team Members and Guests
• Must be at least 21 years of age

EDUCATION and/or EXPERIENCE:

• Convention service experience preferred
• High school diploma or GED equivalent
• Ability to communicate in English

PHYSICAL, MENTAL AND WORK ENVIRONMENT:

• Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols
• Ability to lift and move up to 70 pounds to be able to perform inspector and utility duties as needed
• Work is typically in an area which may be unusually hot, cold, noisy and may contain second hand smoke
• Tasks performed from a sitting or non-sitting position

DISCLAIMER

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements efforts or working conditions associated with the job.   While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).