Check-in / Greeter for Santa's House (Old Orchard) - Skokie, IL

Job Title: Check-in Greeter for Santa's House

Location: Westfield Old Orchard (Skokie, IL)

Status: Full Time & Part Time Hourly

Duration: November 23rd - December 24th

Position Summary:

Be a Greeter for the Santa House in an extraordinary and imaginative Holiday Market! You will be responsible for greeting customers, checking them in, and ensuring they have a great first impression of the Santa experience!

Key Responsibilities:

• Greet each customer in a warm and friendly manner
• Interact with customers, determine their needs and educate them on product features and benefits
• Maintain sales floor and merchandise neat, organized and stocked
• Unpack, hang/fold merchandise, and secure security tags when needed
• Adhere to shift schedule, inclusive of time and attendance, coordinate with coworkers to secure coverage if change is needed
• Comply with Point of Sale policies and procedures, and process transactions accurately
• Comply with all sales and store operations policies and procedures as set by Winston Retail

Required Skills & Experience:

• 1-3 years of experience within a department, specialty or retail store
• Previous work as a sales associate with an apparel, accessory, footwear, gift or tech company a plus
• Available to work a flexible retail schedule, which include mornings, evenings, weekends, extended hours
• Ability to convert customers into sales with a passion and spark
• Goal driven, with an ability to multi-task
• Proven ability to meet or exceed sales goals
• Exemplary customer service
• Strong work ethic; reliable and committed for the full duration of the project
• Strong interpersonal, organizational, and communication skills
• Experience using an iPad
• Experience preferred with Square for sales transactions
• Basic computer skills (Excel, Word, and email), ability to use wi-fi
• Proficient in capturing crisp, clear mirror image photography (before and after photos to showcase completed work)
• Smartphone device for reporting purposes -- Android OS 8.0 or higher/Apple iOS 8.0 or higher, with ability to keep phone’s OS up to date
• Ability to download and install an app on your smart phone, and upload reports via the app
• Ability to lift to 25 pounds and stand on feet entire shift
• Will be required to follow all COVID guidelines of Westfield and Winston. Mask required and latex gloves may be required as needed.