Job Description
Job Title: Check-in Greeter for Santa's House
Location: Westfield Old Orchard (Skokie, IL)
Status: Full Time & Part Time Hourly
Duration: November 23rd - December 24th
Position Summary:
Be a Greeter for the Santa House in an extraordinary and imaginative Holiday Market! You will be responsible for greeting customers, checking them in, and ensuring they have a great first impression of the Santa experience!
Key Responsibilities:
- Greet each customer in a warm and friendly manner
- Interact with customers, determine their needs and educate them on product features and benefits
- Maintain sales floor and merchandise neat, organized and stocked
- Unpack, hang/fold merchandise, and secure security tags when needed
- Adhere to shift schedule, inclusive of time and attendance, coordinate with coworkers to secure coverage if change is needed
- Comply with Point of Sale policies and procedures, and process transactions accurately
- Comply with all sales and store operations policies and procedures as set by Winston Retail
Required Skills & Experience:
- 1-3 years of experience within a department, specialty or retail store
- Previous work as a sales associate with an apparel, accessory, footwear, gift or tech company a plus
- Available to work a flexible retail schedule, which include mornings, evenings, weekends, extended hours
- Ability to convert customers into sales with a passion and spark
- Goal driven, with an ability to multi-task
- Proven ability to meet or exceed sales goals
- Exemplary customer service
- Strong work ethic; reliable and committed for the full duration of the project
- Strong interpersonal, organizational, and communication skills
- Experience using an iPad
- Experience preferred with Square for sales transactions
- Basic computer skills (Excel, Word, and email), ability to use wi-fi
- Proficient in capturing crisp, clear mirror image photography (before and after photos to showcase completed work)
- Smartphone device for reporting purposes -- Android OS 8.0 or higher/Apple iOS 8.0 or higher, with ability to keep phone’s OS up to date
- Ability to download and install an app on your smart phone, and upload reports via the app
- Ability to lift to 25 pounds and stand on feet entire shift
- Will be required to follow all COVID guidelines of Westfield and Winston. Mask required and latex gloves may be required as needed.