Chart Capture Representative in Onsite - West Hills, California at TeamHealth

TeamHealth is named among the "150 Top Places to Work in Healthcare" by Becker's Hospital Review and has been ranked three years running as "The World's Most Admired Companies" by Fortune Magazine and one of America's 100 Most Trustworthy Companies by Forbes Magazine in past years. An established healthcare organization, TeamHealth is physician-led and patient-focused. We continue to grow across the U.S., from our Clinicians to our Corporate Employees, and we want you to join us.

Join a team of dynamic, results-oriented professionals!

• Career Growth Opportunities
• Benefit Eligibility (Medical/Dental/Vision/Life) the first of the month following 30 days of employment
• 401K program (Discretionary matching funds available)
• Employee Assistance Program
• Referral Program
• Dental plans & Vision plans
• GENEROUS Personal time off
• Eight Paid Holidays per year
• Quarterly incentive plans
• Employee of the Month Awards
• Training Programs
• Wellness programs
• Flexible work schedule

POSITION SUMMARY:

The Chart Capture Representative is responsible for timely retrieving demographic and/or medical record information for billing, auditing, or charge capture purposes and for following the Policies and Procedures of the Chart Capture Department and TeamHealth.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• The Chart Capture Representative retrieves face sheets or medical records through Remote (EMR Access), Fax, Email, or Download.
• The Chart Capture Representative is responsible for reviewing the completeness of face sheets (demographics) or medical records to ensure the documents meet the request submitted for pursuit.
• Responsible for timely processing of all received documents within 24-48 hours of receipt.
• Is expected to follow up on pending medical records or face sheet requests depending on the task/ area assigned.
• Follow-up calls or email communications must be made when requested documents are incomplete or not received promptly.
• Must document accurately and timely all pursuit attempts.
• Responsible for reporting trends and errors encountered when completing daily tasks.
• Responsible for maintaining all access granted to systems and tools required to complete job functions.
• Must ensure compliance with state and federal laws and regulations, including HIPAA.
• Will assume tasks, duties, and responsibilities as assigned by the Management Team.
• Develop and maintain a positive working relationship with the facility and operational contacts.
• Must meet all production and quality standards.