Chargeback Analyst

Job Title: Chargeback Analyst I

Reports To: Finance Manager (Account Support Analyst)

Department: Settlement/Disputes Job Grade: 7

Location: Frisco, TX (hybrid schedule, in office Tues-Thurs, subject to change)

Contract: 6+ Months

Position: 3

Slots: 5

Pay Rate: 18.51/hr. on W2

Position Overview:

• The Chargeback Analysts I is responsible for performing research on incoming chargebacks.

PRINCIPAL RESPONSIBILITIES:

• Review daily incoming documentation in response to chargeback notifications
• Review incoming journals and validate if the documentation supports filing a represented with the networks
• Review transaction to determine the appropriate network routing of the transaction and then ensure network representing rules are met before submitting to the network for credit.
• Perform any necessary research and look up specific transaction details that need to be included with the represented case

SKILLS AND ABILITIES REQUIRED:

• 1-2 years of experience in chargeback processing preferred, not required
• Excellent attention to detail and organizational skills
• Ability to meet deadlines
• Strong written and oral communication skills
• Proficient in MS Word and MS Excel
• Ability to work in an environment with daily changes
• Ability to be self-motivated and quickly learn new procedures.
• Excellent problem-solving skills
• Must be able to work well with others, specifically with a team
• Ability to work overtime, holidays and weekends as required

Comments for Suppliers:

• If hiring direct, what is the salary range NCR offers for this role?: No
• Any specific industry experience you are hoping this candidate to have?: Not required
• List 3 most important skills/qualifications you MUST in your candidates?: Proficient with computer, perform research looking for sequence numbers, data entry
• NCR providing laptop (Y/N): No, MS Office required & internet access
• Visa holders permitted (Y/N): No
• Will this position support a government client/contract (Y/N): No
• Phone interview, 1 round
• Candidates can start assignment while BG/drug screenings are in process/pending.

Job Types: Contract, Temporary

Salary: $15.39 - $18.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work setting:

• Remote

Experience:

• Fraud: 1 year (Preferred)
• Microsoft Excel: 1 year (Preferred)
• SAP Finance & Controlling: 1 year (Preferred)

Work Location: Remote