Change Management Specialist

The Fresh Market & You::

Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service. We’re looking for a new team member who strives for excellence and brings positive energy, commitment, and a “can-do” attitude to work every day.We value teamwork and celebrate our successes as a team and will value your contribution!

• Team member discount up to 40%
• Health, Dental & Vision insurance available for individual, spouse, partner, and family.
• Personal time off and additional time off purchase plans available
• 401K contribution and match for part-time and full-time team members.
• And much more!

About the Position::

The Fresh Market is actively seeking a Change Management Specialist for its Store Support Center (099). In this pivotal role, you will spearhead, design, and strategize Change Management initiatives that drive desired organizational transformations. Your mission: maximize positive outcomes while minimizing disruptions to business processes. As a key player, you'll report directly to the Corporate Transformation Office (CTO) Director.

What You'll Do::

• Follows Organizational Change Management (OCM) methodologies to conduct assessments of the current state, analyze stakeholders, identify risks, and establish the goals and milestones of changes.
• Develop and implement effective Change Management strategies.
• Build relationships with stakeholders, and develop buy-in for the change initiatives.
• Prepare, support, and equip individuals to embrace and utilize changes across various dimensions: business processes, systems, technology, job roles, and organizational structures.
• Anticipate and address any resistance from employees and stakeholders impacted by company initiatives.
• Enables the change implementation phase by creating and delivering communications, training, and transition plans for managers and employees and deploying required resources or interim support.
• Apply a well-defined Change Management methodology, processes, and tools to create a robust strategy for change adoption.
• Develop and deliver communication and training programs to help stakeholders understand change and develop the skills and knowledge needed to implement change successfully.
• Establishes a post-implementation monitoring process to measure the results of changes and make necessary course corrections.
• Foster a culture of continuous improvement and encourage employees and stakeholders to embrace change as a way to drive growth and innovation.
• Be a catalyst for positive transformation at The Fresh Market!

Qualifications::

• Bachelor’s degree in business, management, psychology, or a related field.
• 2-4 years of experience developing and implementing Change Management strategies and plans, and the ability to customize these plans to meet the unique needs of different stakeholders and initiatives.
• Experience conducting impact analyses, assessing change readiness, and identifying critical stakeholders.
• Able to give examples of driving faster adoption, enhancing utilization, and ensuring proficiency with changes that impact daily work.
• Strong leadership skills and the ability to inspire and motivate others to embrace change.
• Strong problem-solving and analytical skills, with the ability to identify and mitigate risks associated with change initiatives.
• Strong team-building skills, with the ability to build high-performing teams that are focused on delivering results.

Preferred qualifications:

• Knowledge of organizational behavior and the psychology of change, and the ability to apply this knowledge to drive successful change initiatives.
• Excellent strategic thinking skills, with the ability to identify opportunities for change that support the organization’s vision and mission.
• CCMP or other Change Management certification.

REASONABLE ACCOMMODATIONS: Consistent with applicable laws, TFM will make reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to TFM. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.

We are proud to be an Equal Opportunity Employer::

Qualified applicants will receive consideration for employment without regard race, color, creed, religion, age, sex, gender, sexual orientation, gender identity, pregnancy and related medical conditions, national origin, genetic information, uniformed service, veteran status, disability, or any other basis prohibited by federal or state law.

The statements in this job description are provided to describe the general nature and level of work expected in this role. While these statements include the essential functions of the job, they are not intended to be a complete list of all responsibilities, duties and skills required. As we work as a team, there may be times team members are needed to perform duties outside of their normal responsibilities based on business needs.

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