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SalaryPart Time - Must be able to work 2 - 12 hour shifts/wk
About Us
CityLife Health Neighborhood Clinics is changing how patients think about urgent care and primary care services. With 5 clinics based in the greater Philadelphia, PA and Newark, NJ communities, we aim to bring quality healthcare access to medically underserved communities. We have made it our mission to make health care easier by offering walk-in care, same-day visits, virtual visits & so much more!
What You’ll Be Doing
The Member Guide will you will be the first person our members see, they will provide exceptional customer service and ensure a high quality experience for the duration of their visit along with assisting the Provider(s) in the care of patients to assume optimal delivery of patient care.
The successful candidate will be able to:
Greet and welcome all members in a warm and friendly manner
- Register members for appointments, as well as complete check in & check out process
- Enter all patient data into electronic medical record system
- Verify Insurance
- Keep front desk area and waiting room tidy
- Ensure registration que (Solv) is updated throughout the day
- End of day – Daily registration reporting
- Complete all patient phone call assignments as assigned
- Re-schedule patient appointments as required via telephone calls & written notification to patients
- Connect members with appropriate specialists as well as radiology service, as requested by a provider
- Maintain phone system as well as incoming and outgoing faxes
- Perform all relevant medical tasks including collecting vital signs, phlebotomy, performing EKGs and other minor diagnostics/treatments, administering injections and routine immunizations, assisting Provider with minor procedures, quality control testing, and maintaining CLIA waiver log, etc.
- Prepare patient charts including DIs, referrals, preventative screeners, labs, and DMEs.
- Gather personal and clinical information from patient, readies paperwork and communicates information to care team as appropriate
- Participate in developing and updating of HPI, Social History, vitals, assessment and plans for patients
- Performs any and all other duties as assigned
What We’re Looking For
- High School Diploma or GED required
- Valid registration/certification as a Certified Medical Assistant required
- At least 1-2 years recent experience in urgent or primary care setting
- Exceptional phone manner
- Great time management & organizational skills
- Excellent interpersonal & communication skills
- Must have a valid driver’s license & reliable transportation
- Must have experience in phlebotomy/venipuncture
- Ability to communicate effective with Providers and others to resolve issues
- Knowledge of medical terminology and electronic medical record (EMR) preferred
- Ability to utilize the EMR system effectively
- Be a self-starter with attention to detail
- Bi-lingual (English/Spanish) a plus!
What We Offer
- Competitive pay
- Medical, dental, and vision insurance
- Generous paid time off
- Paid Holidays
- 401k
- Flexible schedule
CityLife Health is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law.
Job Type: Part-time
Expected hours: 24 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Telehealth
Medical specialties:
- Primary Care
- Urgent Care
Schedule:
- 12 hour shift
License/Certification:
- Certified Medical Assistant (Preferred)
Ability to Commute:
- Philadelphia, PA 19124 (Preferred)
Work Location: In person
