- Maintains open communication with case manager and/or Team Leader/Assistant Team Leader regarding health, safety and environment status of patients. Reports all changes in a timely manner.
- Complies with State/Federal regulatory acts.
- Perform all skills with competency, as indicated on the skills checklist.
- Communicates with Clinical Coordinator regarding all scheduling concerns relating to patients which may include, but not limited to changes such as times, days, patient absences and discharges.
- Communicates with case manager, and if not available, the Team Leader/Assistant Team Leader regarding any case concerns, patient problems, planned time off or other general schedule changes.
- Completes and submits required documentation, i.e., patient and employee time sheets, etc., accurately and on a timely basis.
- Report all concerns of possible patient abuse or neglect to the case manager and/or the Team Leader.
- Establishes and maintains a therapeutic relationship with patients.
- Perform only those tasks as prescribed by the case manager on the Home Health Aide plan of care.
- Encourage patient in achieving an optimum level of independence by encouraging his/her participation in personal care and in interests and activities in the home, family and community.
- Provides or assists with post mortem care after pronouncement.
- Perform additional tasks as may be assigned by the Team Leader and/or case manager, depending on the specific situation or on the Home Health Aide's experience and capabilities. Example: routine uncomplicated colostomy case and decubitus care.
- Provides understanding and emotional support to patient and significant others.
- If eligible, may participate in the Patient Transportation program for the Private Services department.
- All other duties as assigned.
Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects VNA's commitment to CARES: compassion, accountability, respect, excellence and service.
- Possess and maintain certification as a Home Health Aide or equivalent as approved by the Agency.
- One year satisfactory employment history preferred. Experience in care of the elderly preferred.
- Satisfactory completion of Skill Assessment Test. Able to record messages and keep records.