Cerner Clinical Applications Manager - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life's best work.(sm)

This Manager-level role will lead clinical application teams and manage day-to-day operations for a team of Cerner resources within our EHR Services practice. This role will be required to support complex cross-functional teams, implement, and improve standard processes and tools to guide operational efficiencies while building out our Cerner Center of Excellence (COE) within EHR Services. The Cerner Clinical Manager will have responsibility for the success of multiple client engagements and overall operational and clinical performance of Clinical Applications within the Cerner COE.

The Cerner Clinical Manager will help create and foster a culture of diversity and inclusion within a new and growing service line for Optum.

The Cerner Manager/Lead must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments.

You'll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Manage a team of Cerner analysts and consultants, and serve as a mentor, resource, and primary advisor for all direct reports
• Supervise Cerner application design, configuration, and maintenance activities for Clinical Applications
• Implement appropriate service delivery models for clinical application functions in defining, delivering, and improving services for the organization
• Collaborate with end users to design and maintain the Cerner system in a timely and professional manner and suggest corrective configuration or enhancements
• Determine staffing requirements, perform capacity planning for resources and supervise the work of direct reports to ensure that team is functioning effectively and efficiently
• Provide support for application incidents reported through the help desk; including 24/7 on call coverage as required
• Develop, recommend, and ensure that team operates within project and department budget guidelines
• Identify system optimization and enhancement opportunities and collaborate with vendors and other IT analysts to design and implement effective solutions
• Manage in-depth analysis of workflows, data collection, report details, and other technical issues associated with Cerner software
• Work with trainers to develop and maintain application specific training curriculum and materials
• Adhere to organization standards for system configuration and change control
• Develop solid relationships with end user communities, customers, and business partners
• Facilitate communication with stakeholders from initial requirements to final implementation

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree
• 7+ years experience combined experience across HealthCare and/or IT domains
• 5+ years experience working with Cerner configuration
• 3+ years experience with resource management and/or large-scale project management
• Solid knowledge and experience in a minimum of three clinical Cerner solutions
• Knowledge of clinical solutions applications metrics, KPIs and process improvement techniques relative to these areas
• Proficiency with MS Project, Excel, Visio, PowerPoint, and SharePoint
• Ability to travel up to 25% annually, USA domestic locations. Travel may be lower depending on project requirements.
• Full COVID-19 vaccination is an essential requirement of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to allfederal, stateand local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior toemployment to ensure compliance.

Preferred Qualifications:

• Master's degree in Business Administration, Health Administration, Data Science or Healthcare
• Certification in Service Management, Project Management, or Business Analysis
• Possess excellent team management, communication, curriculum delivery and leadership skills and a commitment to fostering diversity and inclusion and a culture of innovation

Key Competencies:

• Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
• In-depth knowledge of Cerner EMR and the full implementation lifecycle of Cerner's suite of EMR solutions
• Ability to lead others and to communicate the importance of training to all stakeholders
• Develop and implements performance improvement initiatives aimed at improving end user service, operating costs, group functions & productivity
• Demonstrate the ability to build and maintain solid internal relationships as well as motivate and inspire other team members through solid consultative skills
• Capacity to manage multiple competing objectives and to clearly communicate results
• Demonstrate a solid ability to build partnerships and influence others. Work across team, group, and business boundaries to drive commonality and reusability in solution to real-world problems
• Demonstrate solid relationship management skills and ability to handle challenging interpersonal situations

At Optum, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

California, Colorado, Connecticut, Nevada, New York City, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York City, or Washington residents is $101,200 to $184,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.