Central Market Broadway Deli Sales Lead - Full-Time

Overview
Central Market is a specialty grocery that started in Austin, Texas in 1994, and has grown to multiple locations across the state. What makes Central Market one of the freshest markets in the country - Try a sumptuous selection of everything edible, for starters. We go straight to the source to bring you the finest food and drink the world has to offer. With hundreds of cheeses, thousands of wines, acres of produce, and aisles of experts, Central Market is a foodie's wonderland. Our commitment beyond the plate is another reason we're a cut above. We believe food is a way of uniting families and communities, of preserving cultures, and of starting new traditions. Each of our stores is a market in the truest sense and is a place to exchange goods, services, and ideas for those really into food.
Responsibilities
Summary/Responsibilities of this position:
A Sales Lead will be responsible for applying advanced skills in procedures and techniques specific to area of specialization. May carry out supervisory responsibilities. Order assigned products to maximize sales. Possess and convey a culinary level of food expertise.
Work under minimal supervision and from detailed verbal and written instructions. Apply accepted guidelines, rules and procedures to decisions. Continually monitor and immediately address problems. Make sound decisions on everyday issues and problems.
Requires specific product knowledge depending on the Department.
Responsibilities:

• Assist in ordering
• May assist in writing weekly Department schedule
• Identify and address high priority activities first
• Communicate clear expectations for assignments
• Delegate responsibility to appropriate Partners
• Provide excellent customer service
• Maintain operating effectiveness
• Ensure that all federal, state, and company regulations and standards for product freshness, safety, refrigeration, and sanitation are met
• Maintain standards in shrink, safety, and inventory control
• Assist in merchandising the department to maximize sales
• Use suggestive selling techniques to maximize sales

EXPERIENCE AND EDUCATION PREFERRED

• Typically requires 5-8 years experience
• Knowledge of department product, food preparation, and equipment
• Extensive knowledge of specialty food products and food preparation is essential
• Strong customer service skills
• Passion for food
• Materials Handling Equipment certification
• Excellent interpersonal and communication skills
• Ability to work in fast paced environment
• Ability to work in extreme temperatures
• Previous retail/restaurant experience required

PHYSICAL AND OTHER REQUIREMENTS

• Must be able to manage in excess of 25 lbs., up to 50 lbs

02-2004