Central Leasing Team Associate (Part-Time)

Overview:The Central Leasing Team Professional is experienced in all sales customer service and leasing activities in the multifamily industry. This role will have a major influence on our customer’s experience and a direct impact on the revenue and occupancy at our communities. The Central Leasing Team Associate must promote efficiencies and competitive advantage by developing procedures and personnel skills across the multifamily platform.
Responsibilities:

• Conduct all leasing activities for assigned communities, greeting and responding to telephone inquiries (in-bound and out-bound), providing virtual and self-guided tours of apartments and amenities, following up with prospects, and coordinating all move-ins.
• Processing applications, credit screenings, criminal background checks, and obtaining required documentation per Lantower’s Standard Operating Procedures.
• Generate all new lease contracts and ensure they are signed and executed within the required time per policy.
• Perform all lease renewal activities, prepare and send all renewal offers, and ensures lease renewal contracts are generated, signed, and executed within the required time per policy.
• Perform telephone market surveys, update portfolio and competitor performance by completing Radix Surveys weekly for assigned properties, and performing physical shops of competitors.
• Recommend strategies and programs for marketing activity to increase qualified traffic and closing ratios.
• Initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support.
• Maintain passing e-shop and phone shop scores.
• Maintain a working knowledge of applicable laws to help ensure file compliance and fair and equal housing.

Qualifications:

• At least (3) years’ experience in property management, Multifamily is preferred.
• Training experience – proficient in training methodologies, curriculum development, and soft skills (communication skills, critical thinking, time management, team building, etc.)
• Must have “big” picture focus in both departmental and company strategies.
• Excellent creative and conceptual thinking abilities.
• Strong communication skills, both verbal and written.
• Plan, develop, and provide training, demonstrations, on-the-job training, meetings, conferences, and workshops.
• Computer literate with in-depth knowledge of MS office and web-based systems; visual aids technology.
• Strong history of executing the vision of senior management.
• Strong organizational, planning, project management, problem resolution, communication, presentation, facilitation, and influencing skills required.
• Strong people management and leadership skills.
• Superior organizational skills, attention to detail/level of quality, communication (written and verbal), and guest service skills.

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Lantower Luxury Living is very proud to be recognized as a certified *Great Places to Work* company.*

Job Type: Part-time

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person