Center & Family Support Manager

Job Summary:

Incumbent provides leadership and support necessary to maintain a high quality environment at the center level. 

Major Responsibilities/Activities:

• Supervise, evaluate and manage the functions of center staff.
• Make recommendations on policies to the department director.
• Responsible for the care, maintenance, accounting, safeguarding, inspecting and inventorying of all property.
• Assist with the implementation of transportation services for center activities.
• Recommend the termination of personnel rendering unsatisfactory services or who have violated policies.
• Participate in planning and coordination of training.
• Develop master schedule, class matrix and assign classrooms to make maximum utilization of space and optimum learning.
• Assign teaching staff to ensure ratios are maintained.
• Schedule planning time and breaks.
• Facilitate the maximum use of general supplies, custodial supplies, instructional supplies, facility and grounds.
• Establish and maintain a climate conducive to learning.
• Evaluate and counsel staff regarding their individual performance.
• Monitor center services.
• Assume leadership in planning for instructional improvement.
• Establish and maintain favorable relationships with local community groups and individuals to foster understanding and solicit support.
• Assume leadership in establishing guides for conduct and lend assistance where discipline problems exist.
• Coordinate the provision of food service.
• Prepare or supervise the preparation of all reports, records, lists, inventories and requisitions and all other paperwork required or appropriate to the centers’ administration.
• Serve on committees such as the Education Advisory Committee, Health Services Advisory Committee and Center Committees.
• Conduct staff meetings to keep personnel informed of policy changes, new programs, program activities and to discuss topics of mutual interest at least twice a month.
• Work with the management team to promote the continuous improvement of services.
• Collaborate with Service Area Managers and Specialists to provide required training.
• Plan, organize and direct the implementation of center activities.
• Establish and maintain Service Delivery Teams, Center Quality council, and Parent Committee.
• Orient newly assigned staff and assist in their development as appropriate.
• Coordinate the use of the facility by persons other than center personnel with the central office and supervise those activities.
• Solicit In-Kind donations. Ensure that monthly requirements are met.
• Interpret policies to the community.
• Collaborate with Service Area Managers to ensure center compliance.
• Ensure that Average Daily Attendance of 85% is maintained.
• Ensure that monthly In-Kind requirements are met.
• Develop Family Partnership Agreements (FPA) and make referrals to agencies.  Advocate for families to accomplish goals set in FPA.  Provide on-going contact and follow up with families.
• Provide information on community services, follow up services, and make referrals to assure delivery of needed services for families served.
• Collaborate with Early Head Start & Head Start parents and service providers to ensure children receive required screenings and examinations and follow-up treatment.
• Track Health services for children.
• Maintain confidentiality of all child and family records.
• Co-facilitate Service Delivery Team Meetings with Teachers and Teacher Assistants.
• Perform recruitment, selection and enrollment functions including publicity, answering questions, assisting with completing applications, input application data, and preparing acceptance letters, and completing classroom assignments.
• Develop and maintain a waiting list and fill vacancies within thirty (30) days.
• Ensure entry of information on families as it applies to Child Plus system.
• Record and monitor monthly attendance.  Contact families when children are absent three (3) consecutive days without prior notification and excused absence.
• Confer with and counsel parents as needed.
• Maintain thorough, accurate, and up-to-date social service records on assigned Early Head Start & Head Start families.
• Contact Family Partnership Specialist to identify inadequacies of existing community resources and/or the need for additional services; advocate for improved or new services.
• Coordinate transportation for children and/or parents to screenings, treatment and therapy appointments and/or services, and meetings as needed.
• Keep the Family Partnership Specialist, other Specialists and Mentor Teachers, (as appropriate) regularly informed of service area activities being planned and implemented.
• Conduct weekly home visits with families of enrolled children during the months of May, June, and July.
• Serve as a Parent as Teachers trainer for the parents.
• Perform other duties as assigned by the department director.

Essential Physical Functions:
Incumbent is regularly required to walk, sit, use hands and fingers to handle or feel objects, tools or controls; reach with hands and arms; and talk and hear.  Occasionally required to stand, climb, balance, and stoop, kneel, crouch or crawl.

Regularly lift and/or move up to ten (10) pounds and frequently lift and/or move up to twenty five (25) pounds.  Specific vision abilities required including close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Equipment Used:
Office equipment such as P.C., telephone system, calculators, fax machines and copy machines