CDOC - Retention Coach (Denver)

Salary: $26.94 - $43.10 Hourly
Location : Denver, CO
Job Type: Part Time
Job Number: Den TS III1.2024 part time
Department: Department of Corrections
Opening Date: 01/19/2024
Closing Date: 2/1/2024 4:00 PM Mountain
FLSA: Determined by Position
Primary Physical Work Address: Denver, CO
FLSA Status: Non-Exempt; position is eligible for overtime compensation.
Department Information
This is a Part Time position.
This posting may be used to fill future vacancies at this location.
This position is only open to Colorado state residents.
Colorado Department of Corrections Mission: We are a team of dynamic and diverse professionals building a safer Colorado by cultivating transformative opportunities for those under our supervision.
Our vision..."Building a safer Colorado for today and tomorrow".
If your goal is to build a career that makes a difference and builds greater public confidence in good government, consider joining the dedicated people of the State of Colorado. Our professionals strive to support state government and the citizens of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more effective and efficient.
In addition to a great agency and rewarding, meaningful work, we offer:

• Distinctive career advancement opportunities throughout the state system;
  
• Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401K and 457 plans;
  
• Medical and dental health plans;
  
• Short and long term disability coverage;
  
• Paid life insurance;
  
• 11 paid holidays per year plus vacation and sick leave;
  
• Wellness program, tuition reimbursement, training opportunities and more.

Description of Job
The Retention Coach position will mentor new employees at the CDOC. The position will support staff to better understand various aspects of the job, including institutional policies and procedures, security protocols, interaction with inmates, and crisis management. The position will help employees understand and emphasize the development of essential skills such as effective communication, conflict resolution, and de-escalation techniques.
This program will provide meaningful mentorship to our valued new hires and existing staff; it has the potential to create a legacy within the current workforce and train and prepare employees for a long-term career within the agency. The purpose of this program is to establish a mentoring relationship that will provide our newer correctional professionals with the opportunity to realize both professional and personal development goals, as well as enable our organization as a whole to build talent internally.
Primary duties and responsibilities include, but are not limited to:

• Provide and/or coordinate group training to newly hired employees;
• Position will contact end users of the program to identify strengths, weaknesses, and implement a plan of actions for continued improvement;
• Position evaluates the relevance and importance of programmatic theories, concepts, principles and general policy in order to tailor and develop an efficient and effective approach to fit specific circumstances;
• Provides oversight and daily management or program and assignments such as coaching and feedback sessions with mentors and mentees;
• Ensures that training milestones and goals are met while adhering to an approved training budget;
• Communicating with management, trainers, and team members to ensure that all needs are met;
• Evaluating individual and organizational performance to ensure training is meeting business needs and improving performance;
• Provides customer service to internal and external stakeholders, ensuring prompt and accurate clarification and dissemination of information;
• Research identified challenges and problems, and makes recommendations to improve, solve and correct;
• Other duties as assigned.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
This is a Part Time position.
Minimum Qualifications
Experience: Six (6) years of *professional corrections related experience which must include all of the following:

• Relevant Corrections related experience with the State of Colorado.
• Experience training and mentoring employees in a corrections or parole environment.
• Experience with and understanding of corrections environment and culture.

Any experience less than full time will be pro-rated. This work experience must be clearly described, in your own words, in the work history section of your application to meet this requirement.
Only Applicants who meet the minimum and special requirements for the vacancy will be included in the comparative analysis process.
*Professional experience involves exercising discretion, analytical skill, judgment, and personal accountability and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is: uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field and continuously studied to explore, extend and use additional discoveries, interpretations, and application and to improve data, materials equipment, applications, and methods.
Substitutions: College course work may substitute for the required experience on a year-for-year basis. (A copy of your college transcript must accompany the application in order to receive college credit).
Required Competencies:

• Excellent interpersonal, verbal and written communication and public speaking skills;
• Ability to establish measures of efficiencies through the creation of objectives which measure efficiencies;
• Ability to implement and improve the operation through effective performance measures;
• Strong judgment;
• Ability to manage multiple assignments;
• Strong analytical, research, and problem-solving skills;
• Attention to technical detail;
• Proven ability to partner with professionals, consultants, stakeholders, staff and management with sensitivity to their needs and priorities;
• Ability to work effectively in both independent and team situations;
• Strong time management and project management skills;
• Fluency in Microsoft Office Suite (Power Point, Excel, Word) skills and ability to quickly learn and apply other software;
• Ability to read and comprehend the English language;
• Ability to effectively communicate fluently in English both verbally and in writing.
• Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind.

Preferred Qualifications:

• Colorado Department of Corrections experience;
• Corrections experience providing training, mentorship, or guidance to employees;
• Willingness and capability to support newly hired employees;
• Experience designing, delivering, implementing, and evaluating training programs;
• Knowledge, understanding, and demonstrated experience applying evidence based practices (EBP) within a correctional environment;

IMPORTANT INFORMATION
The Assessment Process: Your application will be reviewed to determine if you meet the minimum Qualifications (MQ's). Applicants that meet MQ's will be included in the Comparative Analysis process. Colorado Revised Statutes require that state employees are hired and promoted through a comparative analysis which may include, but is not limited to, a suitability screening, eSkills Assessment, oral assessment, written performance assessment or it may include a review of your application material and your responses to any supplemental questions by a Subject Matter Expert (SME) to assess and rank applicants in order to establish an eligible list for referral to the hiring manager for final consideration.
Be sure the "Work Experience" section of your application is complete and specifically addresses your qualifications, experience, and accomplishments as they relate to the Description of the Job, Minimum Qualifications, Required Competencies and Preferred Qualifications as listed above. Resumes and "see resume" statements will not be accepted in lieu of the "Work Experience" section of the application. Failure to include adequate information or follow instructions by the closing date may result in your application not being accepted and/or may affect your score, rank or inclusion in the final pool of eligible applicants.
If you have transcripts, a license or other relevant documentation regarding your qualifications, upload and attach copies to your application.
In order to process a background investigation, your application must include at least (10) ten years of the most current work experience unless experience related to the job for which you are applying is later than (10) years. Failure to provide this information could result in delays and/or elimination from the background investigation process
Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files and second, close the document before you attempt to upload (attach) it.
**You are encouraged to print a copy of this announcement for your records**
Conditions of Employment: All job offers are contingent upon a successful medical screening by a healthcare professional, certifying the candidate's ability to perform the essential functions of the position. Applicant must consent to hold harmless CDOC and its agents and staff from any liability arising in whole or in part from the testing and the use of this information in connection with CDOC's consideration of application for employment.

• Must be 21 years of age;
  
• Possess a valid driver's license;
  
• Possess a high school diploma or GED;
  
• Have NO felony convictions, to include any actions defined in 5 U.S.C. 301; U.S.C. 509, 510; 42 U.S.C. 15601-15609. The CDOC shall not hire nor promote anyone who may have contact with an offender who has engaged in sexual abuse which includes acts, activity, and sexual behavior, in a prison or other institution as defined in 42 U.S.C. 1997; or has been convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force or coercion, or if the victim did not consent or was unable to consent or refuse, or has been civilly or administratively adjudicated to have engaged in the activity described in the above paragraph. The agency shall consider any incidents of sexual harassment in determining whether to hire anyone who may have contact with offenders or residents.
  
• Applicants must be legally eligible to work in the United States to be appointed to this position. CDOC uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. CDOC does not sponsor non-residents of the United States.
  
• Successfully pass all modules of the Colorado Department of Corrections Basic Training, to include English reading comprehension, relevant competency assessments and written/practical exams in Defensive Tactics;
  
• Possess the physical ability to successfully complete Defensive Tactics;
  
  • Lift arms above head and kick as high as own waist;
    
  • Stabilize another person to accomplish a controlled take down;
    
  • Use arms, palms of hands, shins, and feet to deliver blows;
    
  • Withstand impact (slow speed or with a safety bag) on own body from strikes/blows;
    
  • Swing a baton in a striking technique;
    
  • Rotate body 90 degrees with feet planted for striking with foot or using a defensive tactic;
    
  • Get down on one or both knees and up again with multiple repetitions;

Will be exposed to Oleoresin Capsicum during Basic Training and will be exposed while on assignment;

Must be able to see and hear in order to observe, address and respond to potential breaches in safety and security;

Seize, hold, control or subdue violent or assaultive persons and defend oneself or others to prevent injury;

Demonstrate body agility, strength of all four limbs and the ability to walk and climb stairs consistently;

Work in situations involving assaultive behavior, physical control of another person and/or restraint situations;

Deal with individuals with a range of moods and behaviors, utilizing tactfulness and a congenial, personable manner;

Work with people of the opposite sex, diverse racial ethnic groups, mentally ill and emotionally disturbed offenders;

Communicate by talking, listening and/or signaling people to convey or exchange information, assignments;

Work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors in inclement weather and/or concrete floor/wall work settings;

Willing and able to travel;

Willing and able to work various shifts, days, afternoons, graveyards (nights) which includes a rotating shift schedule;

TB (tuberculosis) screening is required of all new employees upon hire;

Employees may be required to submit to regular serial testing and reporting for COVID-19.

Successful completion of a bac...