dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.
Job Duties:
- Load & unload trucks to cater to aircraft.
- Communicate effectively with team members.
- Communicate with the flight crew, maintain good relations with the customer.
- Work in a safe manner to prevent accidents to self and coworkers.
- Cater to the airlines professionally.
- Ensure flights are catered correctly and on time.
- Comply with all HACCP/GMP and sanitation for proper food handling policies and procedures.
- Comply with Ramp Safety policies and procedures, safety vests must be worn while out on the field.
- Complete other duties as assigned
Qualifications
- A High School diploma with 5+ years in customer service
- Proficiency in Microsoft Office
- Must have drivers license and pass Port Authority background check.
Physical demands:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk; reach with hands and arms and stoop, kneel, or crouch. The employee must regularly lift and /or move up to 50 pounds.
Work environment:
While performing the duties of this job, the employee is regularly exposed to extreme cold/heat (weather), heights and loud noise (earplugs must be worn while on the Ramp).
- An effective communicator, capable of determining how best to reach different audiences and executing communications based on that understanding.
- Flexible in your approach and demeanor in order to align with the shifting demands of evolving circumstances.
- Capable of building strong customer relationships and delivering customer-centric solutions.
- A good decision-maker, with proven success at making timely decisions that keep the organization moving forward.
- Willing to take action and eager to embrace new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Provide excellent customer service on a daily basis.
- Comply with all HACCP/GMP and dnata catering sanitation and proper food handling policies and procedures.
- Check all meals to ensure accuracy of menu specifications and meal counts.
- Constantly on the move in an out of the office and on an aircraft.
- You must be able to lift up to 30 lbs, and stand for long periods of time, constantly bends, and squats.
- Be exposed to frequent low temperatures 35/40 degree while checking flight and may be exposed to extreme weather conditions when catering the flight outdoors.
- Other duties as assigned
Diversity Matters
We believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we’re proud that our workforce is as diverse as the customers we serve. And we’re committed to nurturing your talent with mentoring, volunteer and professional development opportunities. We welcome everyone. Our employee resource groups are one of the many ways we champion diversity and inclusion at dnata.
Job Type: Full-time
Pay: $27.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Trucking driver type:
- Company driver
Application Question(s):
- Do you have a CDL A or B License / endorsement
- Are you able to work 12:00PM-8:00PM? Schedule flexibility is a must.
Experience:
- Warehouse/Airline catering environment: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person