Address
Form of workJob Description
- Safely providing guest transportation utilizing excellent customer service
- Routinely drives a motorcoach and provides narrated tours in vehicle and at select tour venues
- Direct and assist passenger movement between cruise ships and tour vehicles
- Collect tickets and provide tour itinerary to guests
- Maintain reports of passenger counts and driving routes
- Maintain reports of daily mileage, fuel log, and hours
- Performs inspections on vehicles and basic mechanical duties
- Must ensure vehicle is always clean
- Communicate with dock staff, cruise line partners, and tour venue staff
- Report all accidents, injuries, unsafe working conditions, and damages
- Must be knowledgeable of surrounding area and be able to find places and make stops in a reasonable timely manner
- Must follow all state laws while operating vehicles and ensure all pertinent insurance and other driving related documents are up to date and visible
- Prior experience in positions involving customer service or tourism is preferred
- A valid CDL with Passenger and Airbrake endorsements
- A valid DOT med card
- Motor Vehicle Record from the state of the driver's current license going back 3 years
- Must be able to pass pre-employment drug test and join the monthly Random Consortium
- Minimum age of 21 is required
- Ability to regularly lift anywhere between 5-100 lbs.
- Regularly required to use hands, arms, sit, stand, walk, kneel, crouch etc.
- High school diploma or equivalent
- Excellent personal hygiene
- Ability to read, write, understand, and speak English
- Must possess excellent customer service skills
- Must be free from influence of drugs and alcohol
- Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
About Cape Fox Lodge:
Cape Fox Corporation represents the Tlingit Alaska Natives from the Village of Saxman (Southeast Alaska). We were founded over 50 years ago and have changed our business focus from harvesting timber to hospitality, tourism, real estate, and federal contracting. CFC has several successful and thriving commercial businesses in Ketchikan, Alaska that provide visitors and locals alike the best food, luxury, and adventure we have to offer. Our establishments include the following:Cape Fox Lodge - the premier Lodge with modern accommodations and a glimpse into the Tlingit cultureSweet Mermaids - a quaint bakery in Downtown Ketchikan with delicious treats and a love for mermaidsDockside Galley - a small, local favorite in Saxman, AK that serves up the best burgers and shakes on the islandBar Harbor Ale House - the ultimate dining destination featuring crafted beers and BBQ with a flair108 Taphouse & Burger Bar - a warm, inviting environment serving craft cocktails, pub burgers and moreEagle's Nest - the newest addition to the CFC family bringing brick-oven pizza to a whole new meaningCape Fox Tours - specializing in shore excursions that emphasize Alaska's native culture and local historyWard Cove Cruise Terminal - a premium concession stand serving Ketchikan favorites and beer on tapAll of these locations have several positions open for the summer season. We have a diverse job field for full-time, part-time, entry-level, certified-level and more. We invite you to learn more about our opportunities and apply today! Come work for an organization that can teach you the importance of heritage while affording you the ability to experience life in Ketchikan, Alaska. Island life couldn't be more fun than being on the CFC team!
