Category Sales Manager - TotalCare

JOB SUMMARY:
LION is an international company that operates in three markets: the emergency services, military and civilian agency uniforms, and personal equipment markets. LION serves a global customer base of fire departments, military installations, institutions, corporate organizations, and training companies from multiple offices around the world. Our mission is to develop the best Fire Protective PPE Products and Fire Training Products & Solutions, as well as all necessary Clean & Maintenance Services possible to enhance the safety of the global First Responder workforce.
The CSM is responsible for all sales activities related to their respective product & services with emphasis on growth and profitability. LION TotalCare is a leading cleaning, inspection, and repair service provider of PPE products to ensure firefighter health and safety needs. TotalCare is a Verified Independent Service Provider (ISP) that currently has eight facilities in North America (Boston, Wilmington, Atlanta, Chicago, Houston, Dallas, Denver & Toronto).
ESSENTIAL FUNCTIONS:

• Responsible for sales activity across all LION TotalCare customers in accordance with the annual business plans and strategic direction from the Americas Leadership team.
• Meets targets for profitable sales volume and market penetration for assigned category.
• Gathering and utilizing business intelligence on prospects to support sales calls, product presentations and driving new business.
• Supports LION's outside field sales teams to ensure market sales growth.
• Partner with TotalCare leadership to support growth of geographical reach of the business.
• May be tasked to work with LION PPE Distributors to grow LTC business.
• Contribute to the strategic planning and execution of sales and marketing activities.
• Relay "Voice of the Customer" feedback to Product Management team about their brand, products, and services.
• Partner with marketing team regarding marketing & education programs and materials.
• Play a key role in building strategic partnerships, alliances, and relationships to expand your respective product, services & potential new ISP facilities.
• Manage and track sales activity in CRM (Salesforce).
• Proactively assesses and validates customer needs.
• Other duties as assigned.
• Stays informed/abreast of certifying agencies/bodies processes & procedures associated with LION TotalCare products & Services (e.g. VISPA & NFPA).
• Takes ownership of all Sales goals for the category.
• Ability to build close connections with end-users and with LION's distribution channels and supply chain partners.

EDUCATION & EXPERIENCE:

• Bachelor's degree desired, with accumulated years of experience taken into consideration.
• Excellent interpersonal skills and customer relations skills.
• Working knowledge & dedicated usage of CRM software.
• Technical skills including working knowledge of Microsoft Office suite, Salesforce, PowerPoint basic email and smartphone capabilities.
• Strong negotiation and communication (verbal and written) skills.
• Demonstrated track record of sales results and territory growth.
• Must be able to deliver impactful and concise presentations and demonstrations to large groups.
• Proven leadership skills as a sales support and business development resource.
• Understanding of business acumen and budgeting/ forecasting processes preferred.

RELATIONSHIPS & CONTACTS:

• Build strong relationships with decision makers and high-level officials at respective accounts.
• Work closely with Senior Sales Leadership, Customer Sales and Support, Internal and External Sales team members, Marketing, and President, Lion Group- Americas.

PHYSICAL DEMANDS AND WORKING CONDITIONS

• Travel of up to 80%.Frequently travel is outside the employee's local area and overnight.
• Highly flexible and able to react constructively and with a positive attitude to multiple demands, shifting priorities, change and unexpected events.
• May be required at times to perform light lifting and carrying (30 lbs) and up to 8 hours a day on standing/walking/ driving.
• Willing to be trained & proficient in all LTC functions as an ISP within the first 6 months of start date.