Casualty Field Adjuster - El Paso, Texas

**100% Commission Based; Full-Time; Must be local to El Paso, Texas or Surrounding Area**

About Us

With a multinational global team of professionals, Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated, and global businesses. At Davies Group, we help clients to manage risk, operate core business processes, and to transform and grow. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, and change management.

The Littleton Group, A Davies Company, has been a leader in the insurance claims industry since its inception in 1979. Throughout our history, we have performed insurance claim services for various types of clients including, but not limited to insurance carriers, managing general agents, offshore & stateside captives, municipalities, private entities, and self-insureds. Across the nation, the Littleton Group employs over 200 experienced insurance professionals, with a diverse range of claim-related skill sets.

Are you looking for a company that is Dynamic and Innovative where the employees are Connected and Succeed Together? If so, Davies may just be the right choice for you.

Job Overview

The Littleton Group is looking for a Casualty Adjuster who will be responsible for investigating and evaluating losses while developing a plan of action to bring claims to a proper resolution in a timely manner while meeting the guidelines and needs of the client. Reporting to the Branch Manager, you will determine the extent of insurance coverage and liability on each filed claim.

To be successful in this role, you must have prior liability, bodily injury, physical damage, as well as heavy equipment claims experience with the ability to be flexible in a fast-paced environment. You need to have a solid understanding of how to determine insurance coverage and liability, investigate claims, negotiate settlements, and respond to clients in a timely and professional manner. You must have excellent verbal and written communication skills as well as strong attention to detail skills to ensure accuracy in all reporting. This position is a full-time, home-based position requiring you to be in El Paso, Texas, or the surrounding area.

Responsibilities and Duties

• Determine extent of insurance coverage and liability on each filed claim
• Investigate claims to include interviewing claimants, insureds, and witnesses; inspect insured and claimant property, etc.
• Obtain necessary information from employer, hospital, police, physician, etc. to conduct a full evaluation of claim
• Utilize appropriate vendors
• Present thorough and accurate reports including photographs, written or recorded statements to clients and excess carriers on claim investigations
• Determine amount of claim payout
• Negotiate settlements for resolution with claimants and their attorneys while controlling litigation activities and costs based on account requirements
• Work with attorneys and expert witnesses to defend insurer’s position if claimant contests claim outcome
• Effectively address and maintain incoming documents in a consistent and timely manner
• Attend meetings, mediations, conferences, workshops, or training sessions; review written material to maintain current knowledge on principles, practices, and new developments in assigned work areas
• Maintain and meet state specific licensing requirements
• Respond to client questions and comments in a courteous and timely manner
• Travel may be required for claim or scene investigations as necessary
• Use standard or customized software applications appropriate to assigned tasks
• Use discretion when handling confidential information
• Other duties as assigned

Experience and Qualifications

Required

• 5+ years of experience handling liability and physical damage claims
• Prior experience conducting investigations in multi-party situations
• Texas Adjuster License
• Thorough knowledge of current principles and practices associated with claims investigations, adjustment, and related practices
• Extensive knowledge of medical and legal terminology with a thorough understanding of legal principles/litigation management
• Capable of understanding multi-state laws and regulations to assist other offices, as necessary

Preferred

• Bachelor’s degree preferred or equivalent work experience

Knowledge, Skills, and Abilities

• Superior written and verbal communication skills in working with diverse audiences
• Excellent time management, organizational, and problem-solving skills
• Strong attention to detail to ensure accuracy while meeting time-sensitive deadlines
• Able to prepare and present accurate, reliable, and factual reports with recommendations to appropriate parties
• Able to be flexible in a fast-paced environment as well as understand and follow oral and/or written policies, procedures, and instructions
• Willing and able to learn quickly while utilizing newly acquired skills due to rapidly changing information and/or technology
• Exhibit a comfort level working with key people at all levels within an organization

Essential Requirements

• Must have US work rights
• Must speak English
• 5+ years of experience handling liability and physical damage claims
• Prior experience conducting investigations in multi-party situations
• Texas Adjuster License

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the individual for this job and are subject to change with or without notice.

Diversity and Inclusion

Davies is committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).

Rewards and Recognition

We embrace innovation and run an annual competition available for all colleagues to submit their ideas. The top finalists travel to the current year’s competition site where they pitch their ideas to our investors. The winner receives funding to bring their idea to life and the runners up receive a reward for their involvement. Some of our colleagues have moved across into brand new positions to further develop their ideas/projects!

Benefits

• Medical, dental, and vision plans
• 401(k), life insurance, short term, and long-term disability plans
• Amazing Executive and Senior leadership as well as fabulous colleagues

Position Type, Work Environment and Physical Demands

This is a 100% commission, home-based, full-time, exempt position that predominantly operates remotely from a professional home-based office environment routinely using standard office equipment such as computers, phones, printers, photocopiers, and scanners and requires prolonged periods of sitting at a desk while working on a computer. While performing the duties of this job, the individual will be required to regularly hear and talk. This is a largely sedentary role requiring the ability to sit at a desk, reach outward, use a phone, have use of fingers to operate office equipment such as a keyboard, mouse, phone, printer, copier, and to reach above the head, bend, or stand as necessary.

Location

The Littleton Group is currently able to support employees residing in: TX. If you live in—or are willing to relocate at your own expense to—any of the listed locations, we look forward to your application! If there is a required or preferred location for an open role, it will be listed in the job description. Should your state not be listed, please visit https://davies-group.com/location/to locate a subsidiary near you.

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• Remote

Application Question(s):

• Are you legally authorized to work in the United States?
• Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
• Are you located or willing to locate to El Paso, Texas area as Field Work Locally Required?
• Have you ever been employed by Davies Group or one of its subsidiaries? If yes, what company, what was your title, and dates of employment?

Experience:

• casualty claims work: 3 years (Required)

License/Certification:

• Texas Adjuster License (Required)

Work Location: Remote