Responsibilities
- Provide excellent customer service and address needs of customers in a timely and effective manner.
- Assist supervisors in controlling customer flow and backed up lines; help to reduce waiting time for customers.
- Follow proper procedures for customer check out, handling of tenders, use of tares, sales of alcoholic beverages, and use of PLUs and UPCs.
- Maintain a safe, clean and well-organized working and shopping environment
- Operate and sanitize all equipment in a safe and proper manner.
- Follow established procedures to report errors in retail pricing or signage.
- Answer telephone calls and pages quickly and with excellent phone etiquette.
- Position requires additional stocking responsibilities.
Knowledge, Skills, & Abilities
- Excellent communication skills and willingness to work as part of a team
- Ability to deliver information in a clear and respectable manner to fellow team members and customers
- Ability to follow instructions and procedures
- Ability to learn about natural and organic foods and products
- Effective time management skills
- Strong work ethic and integrity
- Ability to work a flexible schedule including nights, weekends, and holidays as needed
- Ability to work in a fast-paced environment, with a sense of urgency
- Use of tools and equipment, including box cutters
- Reliable Transportation
Desired Work Experiences
- Previous cashiering, stocking and customer service experience preferred but necessary.
- Customer Service focused
At Better Health Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Better Health Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.