Customer Service Representative
Duties:
- Provide exceptional customer service to all customers
- Assist customers with inquiries, concerns, and product information
- Process customer orders and returns accurately and efficiently
- Upsell and cross-sell products to maximize sales opportunities
- Maintain knowledge of current promotions, discounts, and company policies
- Operate cash register and handle cash transactions with accuracy
- Communicate effectively with customers and team members
- Resolve customer complaints or issues in a professional and timely manner
Skills:
- Strong selling skills are a plus
- Multilingual abilities are a plus
- Experience with upselling techniques to increase sales revenue
- Excellent communication skills, both verbal and written
- Proficient in operating a cash register and handling cash transactions
If you are a motivated individual with excellent customer service skills, we want to hear from you! Join our team as a Customer Service Representative and be part of a dynamic company that values its employees.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, duties, or skills required. Other duties may be assigned as needed.
Job Types: Full-time, Part-time
Pay: From $12.00 per year
Expected hours: 20 – 40 per week
Shift:
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
Work Location: In person