At Velocity Vehicle Group (VVG), we represent a premium commercial brand in medium to heavy truck dealerships. We provide a full-service experience, from exceptional sales teams to highly skilled technicians and readily available parts. Our mission is to be the ultimate one-stop shop for truckers, owner operators, fleets, and companies. Combined with our Leasing and Rental business and financial services division, VVG stands as the premier truck dealership.
What's in it for You:
Velocity Vehicle Group is a dynamic and rapidly expanding organization, and we're on the lookout for individuals who relish daily challenges and are passionate about delivering top-notch customer service, both within the company and to our valued clients. When you join VVG, you'll experience an extraordinary work environment, complete with competitive compensation and a comprehensive benefits package, including 401K with matching, as well as Medical, Dental, and Vision coverage. Become a part of our team and immerse yourself in a company that fosters a Great Place to Work™ culture!
What You’ll Do:
The Parts Cashier plays a pivotal part in the customer service experience and handling payments for repair services. Beyond collecting payments, the cashier is responsible for creating a positive first impression by greeting customers courteously. By maintaining transparent and fair interactions with customers, you uphold the company's commitment to superior customer service through building trust and providing value with speed to our customers. The Parts Cashier role also involves administrative tasks such as printing invoices, reconciling credit card charges, filing repair orders, and updating customer files, contributing to the seamless operation of the service center.
Job Duties:
- Greets customers immediately in a courteous manner
- Collects payment from customers
- Treats customers fairly and honestly and demonstrates company’s commitment to superior customer service and ethical business practices
- Prints invoices
- Provides backup to reconcile credit card charges
- Files repair orders
- Updates customer files
- Performs routine clerical duties, including data entry, answering telephones and assisting customers
- Performs miscellaneous job-related duties as assigned
- High school diploma or the equivalent
- Cashiering experience preferred
- Exceptional customer service skills
- Excellent interpersonal skills
- Must be able to lift to 50 pounds at times.
- Must be able to pass post offer drug test, and background check
- $18-$20/hour depending on skills and experience
- Fantastic Culture
- 401k + match
- Health, Dental & Vision Insurance + HSA & FSA
- Employer paid Life Insurance
- Paid Vacation Days
- Sick Leave
- Company perks such as employee discounts, company events and training programs
- Excellent Training and Career Advancement Opportunities