Mackenthun's Cashiers are responsible for providing excellent customer service and greet each customer with a smile and offering assistance. If you like talking to people and giving back to the community then we would love to meet you!
Essential Duties & Responsibilities
- Greet customers with a friendly approach. Offering assistance and help if needed.
- Accurately process customer orders at the check out.
- Accurately accept payments and provide correct change as necessary.
- Maintain a balanced and organized cash drawer.
- Offer assistance, answer customer questions.
- Make sure customer's purchases are promptly and properly bagged, this includes bagging groceries as needed.
- Assist with stocking products and facing shelves.
- Assist with general store maintenance, including occasional cleaning of the restrooms, the break room, taking out garbage, and other cleaning duties.
- Cashiers may be cross-trained in Shoppers Assistant (self-checks outs), Service Center, and E-Commerce.
- Other duties as requested.
Qualifications
Minimum Age: 14 years old
Must be at least 16 years old to work past 7 PM, during the school year.
Must express a positive, friendly attitude, focus on customer needs and provide exceptional customer service.
Must be able to work independently and as a team, have solid problem solving skills and excellent decision making capabilities.
Must have an interest in selling food and promoting Mackenthun's Exceptional Experience for customers and coworkers.
Must be willing to learn the characteristics and qualities of the products and services Mackenthun's offers.
Must be able to work in a fast-paced environment.
Prior retail experience is preferred but not required.
Must have excellent communication skills including reading, speaking and writing the English language.
Must have basic math skills such as addition and subtraction.
Ability to prioritize and efficiently perform duties.
Must be accurate, honest, and dependable.
Perform all duties in a manner that safeguards company property, resources and image.
Minimize company losses due to poor customer service, inaccurate processing of orders and improper product handling.
Mackenthun's Cashier work schedule may include evenings, weekends and holidays.
Physical Demands
Regular/constant standing/walking/seeing/hearing for long periods of time.
Frequent bending at the waist, reaching with hands and arms, crouching, climbing stairs, use of fingers, and sorting.
Need to be able to define colors, read at close and distant range, and perform repetitive activity.
Occasional lifting up to 50 lbs.
Equipment Used
Computerized cash register, scanner, printer and credit card processor, phone/intercom system, call box, shopping carts and baskets, broom, duster, step stool.
Work Environment
Indoors, occasionally outdoors, hot and cold temperatures, near moving conveyor belts, on terrazzo flooring.
Smoke-free facility in a team oriented, multifaceted and fast paced environment.
Exposure to cleaning chemicals.