At Porto's Bakery, our mission is to rise every day to better the lives of those we call family – our team, our guests, and our communities. Enjoy a career enriched with opportunities where you can grow in a fun, fast-paced and family-friendly environment. Porto's Bakery truly believes that the secret to our success lies in the hands of our valued team members we employ.
Job Summary:
Our Customer Service Associates play an important role in providing a memorable guest experience. Team members will be continuously interacting with guests, co-workers, and all levels of management in a safe, positive, and upbeat environment.
Customer Service roles available: Sales Associate, Cashier, and Busser/Food Runner.
Essential Duties and Responsibilities:
- Create a memorable guest experience by ensuring packaging, food presentation and quality are of the highest standards.
- Report to work on time and as scheduled.
- Ability to work in a fast-paced, high-volume environment, meeting guest needs in a safe, accurate, and timely manner.
- Ability to multi-task.
- Provide excellent guest service at all times.
- Have in-depth menu knowledge and answer all guest questions with accuracy and tact.
- Have strong communication and attention to detail.
- Be self-motivated and have willingness to learn and grow.
- Be a team player, assisting co-workers whenever needed.
- And other duties as assigned.
Benefits: (Eligible Employees Receive):
- Paid Vacation
- Paid Observed Holidays *
- Paid Sick Days
- 401(k)
- Health, Vision, Dental and Life Insurance
- Employee Discount
Sweet Perks:
- Flexible scheduling
- Growth Advancement Opportunities
- Competitive Pay
- Referral Program
- Fun Employee Events
- Family-oriented and Diverse Culture
- Discount Programs for Amusement Parks, Retailers, Movies, and MUCH MORE!
*In observance of the following Holidays, we are closed:Memorial Day, Day after Thanksgiving, Christmas Day, and New Year’s Day.
If you are a person seeking to work at a place that is growing, exciting, fun, and family-oriented, then Porto's Bakery is where you want to be! Together, let’s indulge into a sweeter future and continue to bake life’s memories for generations to come.
We are an e-verify and Equal Opportunity Employer.
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Morning shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Application Question(s):
- Have you ever worked for Porto's Bakery before?
- Are you available to work on weekends?
- Are you available to work on holidays?
- Are you available to work overtime?
Experience:
- Customer service: 1 year (Required)
- cashier: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Required)
Ability to Commute:
- Downey, CA 90241 (Required)
Ability to Relocate:
- Downey, CA 90241: Relocate before starting work (Required)
Work Location: In person