Caseworker Level 1

JOB DESCRIPTION

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JOB TITLE*

Caseworker Level I

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PROGRAM*

Post Release Services

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WORK SCHEDULE*

Five Days per Week, 40 Hours per Week, 12 Months per Year

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LOCATION*

Hybrid - Knoxville, TN - Smyrna, TN - La Vergne, TN

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REPORTS TO*

PRS Caseworker Supervisor

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JOB TYPE*

Full-Time Non-Exempt

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SALARY*

$50,250.00

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GENERAL JOB DESCRIPTION*

The PRS Caseworker (Level I) is responsible for conducting well-being and follow-up contact with children and their sponsors. The PRS Caseworker must have experience working with children and youth, be familiar with trauma informed care, and child welfare practices. The PRS Caseworker provides support to children and sponsors, and assesses, and refers for additional services based on the needs of the family. PRS Caseworker will have knowledge of local social services, community outreach and experience working with diverse populations.

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ABOUT YOU*

The ideal candidate for our program is a self-motivated and dedicated person who is excited and passionate about helping children and sponsors. You are also a personable, energetic, and empathetic person who can manage multiple projects in a prioritized manner to meet internal Urban Strategies goals.
You have the following Competencies:

• Ability to provide guidance and support to staff.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail and ability to maintain accurate records.
• Adapt to unexpected circumstances, think critically and is resourceful.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Adapt to frequent changes and bring new ideas and innovations to the workplace.
• Able to handle sensitive and confidential information with discretion.
• Foster a harmonious work environment and find mutually beneficial resolutions that promote teamwork.

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WHAT YOU’LL BE DOING*

• Manages an assigned caseload (fluctuates) of post release services.
• Complies with US and ORR policies, procedures, and mandated timeframes.
• Collaborates with care providers in verifying and assessing whether additional information may be necessary to determine successful sponsorship.
• Evaluates the sponsor’s ability to provide appropriate care and a safe living environment for the child.
• Assesses, identifies, verifies, and makes recommendations in areas where additional support, resources, or information may be needed to meet a child’s needs and provisions of a safe environment.
• Maintains telephone contact and conducts virtual and on occasion, in-person home visits with children and sponsors.
• The PRS CW I, PRS Case Manager II and PRS Case Manager III, will collaborate on their ongoing assessment of cases to determine if they should be moved between the different PRS levels based on the development and outcome of the child and sponsor’s needs.
• Continues on-going case worker services through assessments, planning, evaluating, facilitating, and providing psychoeducation to children and their sponsor.
• Maintains appropriate documentation, safeguards confidential records, and protects personally identifiable information according to program regulations.
• Identifies and reports concerns related to children and sponsors, life changing events and significant incidences to the program and ORR. Acts as a mandated reporter and reports abuse/neglect, and exploitation to child protective services, law enforcement and required entities.
• Participates in training, meetings, and maintains quality improvement initiatives as recommended.
• This role requires some travel to conduct in person visits in surrounding locations in the United States. May include working evenings and weekends to meet timelines and reporting standards.
• Related duties as assigned and may be revised as needed to meet program needs.

Other Functions:

• Attend all training, departmental and program meetings to ensure that up-to-date information is received and/or information about policy changes or practice is adhered to.

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MINIMUM EXPERIENCE and/or REQUIREMENTS TO BE CONSIDERED*

• One year experience working with children and youth, case management, or child welfare services.
• Bachelor’s degree in Social Work, Psychology, Human Services, Counseling, or other social service field, preferred.
• Be able to show proof of immunity to vaccine-preventable diseases.
• Must be proficient in Spanish and able to communicate effectively with children, sponsors, and staff.
• Must be computer literate with working knowledge of Microsoft Windows (Microsoft Word/Excel).
• Must possess a valid state driver’s license and be eligible to drive to facilitate program services as required by contractual agreement.

• Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid and Cardiopulmonary Resuscitation Certification (CPR).

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PREFERRED EXPERIENCE and/or REQUIREMENTS*

• A Bachelor of Social Work (BSW) or an equivalent degree in education, psychology, sociology, or other behavioral science or social service field.

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ORGANIZATIONAL INFORMATION*

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ABOUT US*

Urban Strategies was founded by a Hispanic woman in 2003. We exist to equip, resource, and connect faith- and community-based organizations so that all children and families can reach their full potential. We work with Latino-focused faith- and community-based organizations to serve and engage the whole family.
Our vision is that all children and families reach their full potential. Our organization is headquartered in Washington, D.C. Our team works across the United States and Puerto Rico with direct service centers located in California, Arizona, Texas, Florida, New York, and Puerto Rico. We also have some programming conducted in Latin America.

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COMPANY CULTURE*

Our work is driven by our three core values:

• Authentic Relationships are foundational to our work and move beyond a transactional nature to truly know people. They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and worth.
• Servant Leadership is rooted in an other-centric mindset that informs the way one leads and builds up individuals, families, and communities.
• Intentional Compassion describes a deliberate commitment to understand, formulate strategic responses, and activate others to reach their full potential.

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BENEFITS*

• Remote/hybrid work for eligible positions.
• Medical, dental is paid 95% by company, 5% by employee (individual or family) eligible first day of hire.
• Vision is covered 100% (individual or family) eligible first day of hire.
• Employee Assistance Program
• Vacation time is generous but varies depending on program and position.\*
• 401k matched contributions up to 4%
• 9 Sick Days and 11 Holidays\*
• Every teammate gets long and short-term disability free.
• Positions that require laptops, the company provides one.
• Positions that require cellphone, company issues one.

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WORK CONDITIONS*

• Ability to see at normal distance, hear normal conversations and sounds and use hands and fingers to fill out required forms. Will drive regularly, work in the office and remotely. May work evenings/weekends to meet required timeframes.

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PERKS*

• Meaningful employee engagement programs.
• Education discounts (BA-PhD) with a variety of education partners.

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OTHER*

• All employees must pass a mandatory criminal background check and a bilingual language test for positions that require them.
• Employment is conditional pending satisfactory results of all required tests and background checks.
• Periodic physical examinations and TB clearances will be required, if hired.
• Some positions governed by Service Contract Act guidelines.
• It is understood and agreed that, where a position is funded by a third-party grant, pay and other terms and conditions may be determined by the granting agency. To the extent practical and possible. grant-funded employees will normally be given notice of termination effective the date the grant expires. When the application has been made for continued grant funding, the employee will be advised. Extensions of hire may be made in expectation of grant funding but may be rescinded if the granting agency withdraws.

In keeping with its equal employment opportunity legal requirements, Urban Strategies will not discriminate against any person in employment because of legally protected classifications such as race, color, national origin or sex. Urban Strategies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, sexual orientation, disability, or other legally protected classifications under applicable federal, state and local legal protections. This policy applies to all terminations and conditions of employment, including hiring, placement, promotions, terminations, layoffs, leaves of absences, compensation, and training. Please note that Urban Strategies in order to fulfill its mission is legally allowed to make decisions in its employment practices based on its distributed employee manual. All employee positions are critical to the fulfillment of this mission. Consequently, Urban Strategies expects all employees to live out the standards as set forth in the Employee Handbook and otherwise as interpreted by the Urban Strategies leadership. Among other things, this means that Urban Strategies may take employment-related action against an employee based on his or her noncompliance with the policies, procedures, and practices of Urban Strategies, including employment termination.

To apply:
Please visit www.urbanstrategies.us/careers
Contact us with any questions at Recruiting at symbol urbanstrategies.us

Equal Opportunity Employer

Job Type: Full-time

Pay: $50,250.00 per year

Work Location: In person