Case Manager Youth Intensive Outpatient

We are a psychiatric healthcare system, dedicated to providing mental healthcare for all, with seven locations in the Minneapolis/St. Paul metro area, and two additional sites located in Rochester and Mankato. With a robust benefits package, career advancement opportunities, and great workplace culture, we value our employees and the work they do each day for our patients and families. Our services span the full continuum of care for patients, with a variety of roles and opportunities for job-seekers looking for more than a job, but a place where you can grow in your career.

The Intensive Outpatient Program (IOP)/Partial Hospitalization Program (PHP) Case Manager provides services within the IOP or PHP service line for individuals with psychiatric needs. Services may be offered in person or remotely based on patient need, though the Case Manager is based out of our locations, in person. The Case Manager focuses on facilitating admissions, psychoeducation groups, treatment planning, discharge planning, care coordination, and communication with the patient's support system, community providers, and others involved in the care of patients. Case Managers collaborate daily with psychiatric medical providers and therapists on the patient’s primary Treatment Team to advance the plan of care within the average patient length of stay.

Responsibilities and Accountabilities:

• Accountable to uphold and apply knowledge and understanding of emotional and behavioral health practices and principles
• Responsible to assess, plan, implement, and evaluate the services for patients and share expertise with members of the Treatment team
• Develop and revise treatment and discharge plans and communicate these with patients, their support system, and the treatment team
• Responsible for communicating with patients and their support system to keep them involved in treatment plan decisions
• Provide psychoeducation to patients, their support system, and the treatment team, regarding admission process, diagnosis, symptom management, recommendations, discharge plans, safety plans, patient rights, financial impact issues, and other pertinent patient care matters
• Responsible for leading psychoeducation groups within the program on a daily basis
• Be oriented to ethically provide and advocate for patient-centered, culturally appropriate, age appropriate care
• Maintains current competency in effective de-escalation of patients using Collaborative Problem Solving ©, therapeutic self, relationship-based care, and trauma informed care, as applicable to role.

• Bachelors Degree required, Master’s Degree in Counseling, Marriage and Family Therapy, Psychology, Human Services, or other Social Service related concentration preferred.
• Experience with case management in a mental health setting preferred.
• Experience using electronic health records preferred
• Knowledge of Microsoft Office products including Word, Outlook, and Teams
• Ability to communicate in written and verbal form effectively and efficiently
• Ability to coordinate care with relevant staff
• Ability to shift between dissimilar tasks smoothly and rapidly
• Ability to make effective decisions while in stressful situations and circumstances

PrairieCare is a psychiatric healthcare system experiencing rapid growth in the Twin Cities and southern Minnesota. With multiple sites across the metro, including locations in Rochester and Mankato, PrairieCare has quickly grown to become one of Minnesota’s largest providers of mental health services to children, adolescents, adults, and their families.

PrairieCare does not discriminate against any person based on race, color, national origin, disability, or age in admissions, treatment, or participation in its programs, services, activities, or employment. PrairieCare is an Affirmative Action Employer/Equal Opportunity Employer supporting Veterans, Disabled, and other protected individuals and is committed to a diverse workforce.

PrairieCare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability.  Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email hr@prairie-care.com for assistance.

Offers of employment from PrairieCare are conditional and contingent upon successful clearance of all background studies.