Case Manager For Disability Support Services

Job Title
Case Manager for Disability Support Services
Agency
Texas A&M University - San Antonio
Department
Student Engagement
Proposed Minimum Salary
Commensurate
Job Location
San Antonio, Texas
Job Type
Staff
Job Description
Disability Support Services (DSS) is pleased to announce the opening for a Case Manager to assist with providing an all-encompassing educational experience for college students with disabilities. We want a person who can apply critical thinking and problem-solving skills to address access-related issues. One should be skilled at delivering professional presentations, have strong interpersonal skills, and great communication skills. We need a self-motivated learner who understands the value of professional development. If you are this person, and you enjoy collaborating with a high-performance team then we invite you to apply to be considered for this opportunity.
Responsibilities:

• Case Management - Review medical, psychological, educational, and other appropriate documentation to determine students' eligibility for accommodations.
• Conduct initial intake interviews with college students to identify barriers to full participation in the curricular and co-curricular environments.
• Provide guidance for students on how to initiate and maintain services (e.g., completing intake forms, requesting accommodations, scheduling with the DSS Testing Center, communicating with faculty, etc.)
• Resource for Students - Works directly with disabled students on an ongoing basis.
• Works collaboratively with faculty and staff to coordinate the provision of accommodations and address barriers to the educational environment.
• Maintains appropriate records by documenting communication with students. Refers students to appropriate resources.
• Accommodations Determination - Meets with students to identify barriers to full participation and determines reasonable accommodations.
• Obtains and interprets information provided by the student.
• Outreach - Develops and facilitates presentations geared towards student groups, faculty, and staff that focus on awareness of intersection of disability with campus environments and promoting access.
• Consultation - Provides consultation, information, resources, and referrals to the campus community to promote a non-discriminatory learning environment for students.
• Maintains collaborative relationships unity.

Required Education and Experience:

• Bachelor's degree (or equivalent combination of education and experience) and at least one year of full-time experience in student affairs work or related specialty.
• Knowledge of models of disability and inclusive educational design and their application to higher education.
• Skilled at developing and delivering professional presentation and workshops.
• Strong written and interpersonal communication.
• Ability to attend meetings and conferences concerning students and student groups at times beyond usual working hours.
• Ability to work extended hours particularly during the months of August, December and May.
• Evening and weekend work as well as travel may be required.

Preferred Education and Experience:

• Master's Degree in a directly related field (i.e. Social Work, Counseling, Student Affairs, Educational Technology, Higher Education Administration, Special Education, Rehabilitation Counseling).
• Knowledge of campus and community resources university faculty, staff, and campus partners to ensure equitable access for students with disabilities.
• Miscellaneous Duties - Serves on University, Division and Departmental committees and task forces. Maintains current knowledge of research and best practices related to students with disabilities in higher education. Works supportively within the department, providing coverage to the main office and DSS Testing Center when assigned. Assists as needed with exam accommodations.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of word processing, spreadsheet, and database applications.
• Knowledge of modern practices and methods of disability services.
• Knowledge of Americans with Disabilities Act (ADA) and Section 504 relative to University students/setting.
• Ability to multitask and work cooperatively with others.
• Excellent verbal and written communication and presentation skills.
• Ability to work with sensitive information and maintain confidentiality.
• Ability to form and maintain effective counseling relationships with students and monitor student movement during the therapy process.
• Ability to adhere to ethical standards and ADA laws and regulations.

Other Requirements:
This is a security sensitive position. The individual in this position is required to handle Protected Health Information (PHI) as defined by HIPAA regulations. This individual is required to handle PHI in accordance with A&M System policy and is further required to complete FERPA and HIPAA training as a condition of employment, within a reasonable timeframe after the individual's employment and on an as-needed basis thereafter.
Application Instructions:
Please make sure to provide the following documents:

• Application
• Cover Letter to include two - three professional references
• Resume

For detailed instructions on how to apply for any position on our website, please use the following link:
http://www.tamusa.edu/humanresources/job-opportunities/index.html
Summary of Employee Benefits:
https://www.tamusa.edu/human-resources/documents/summary-of-employees-benefits.pdf
Texas A&M University-San Antonio values community engagement, and encourages applicants who are committed to advancing the well-being and prosperity of our communities.
Please ensure that all required documents are uploaded prior to submitting the application. Once application is submitted, no changes or revisions can be made. If you have issues with adding documents with your application, please contact HR at 210-784-2058.
In compliance with ADA, if accommodations are needed for the application process, please contact HR at (210) 784-2058.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer.