Case Manager

POSITION TITLE:Case Manager

REPORTS TO: Regional Case Manager

POSITION STATUS Full-Time, Exempt

JOB DUTIES AND RESPONSIBILITIES

· Communicate regularly with clients and their families regarding treatment.

· Advocate for options within the client’s best interest.

· Promote patient safety and quality of care.

· Collect statistical data on the effectiveness of various therapies and programs.

· Maintain all required documentation, records, and reports.

· Partner with social and human service organizations to administer client care.

· Educate clients about available resources, community programs, and program-specific outcomes.

· Identify social, economic, and physical needs and barriers with clients; assesses client's support systems, available community resources and other factors to develop an appropriate case plan. (For reassessments.)

· Provide casework services to individuals in the office and/or in the client’ s home, in the areas of crisis intervention, stabilization, and goal planning.

· Maintain all required documentation, records, and reports.

· Prepare statistical reports and summaries.

· Read and respond to outlook emails within 24 hours.

· Provide supervision and support to troubleshoot and resolve client/staff issues.

· Approve supervisee's progress notes and timesheets.

· Facilitate community referral and follow-up with, on, or behalf of the client.

· Explain agency and program guidelines, regulations, and procedures; assists clients in completing required forms and in gathering necessary documentation.

· Conduct reassessments and updates recovery plan weekly.

· Create and maintain caseload spreadsheets.

· Mentor/train new Case Managers.

· Participate in regular staff meetings, staff training programs, supervisory sessions, and accept the responsibility of aiding the development of positive team relationships.

· Other duties as assigned.

Education/ Experience:

· Master’s degree in social service (preferred)

· Bachelor’s in social service (required)

· CANS/ANSA (preferred)

Work Location:

Community

Benefits:

· Affordable access to medical, prescription, vision, dental insurance plans

· 401k Retirement Plan

· Paid time off

· Mileage/ Phone reimbursement

· 11 Paid Holidays

· Paid maternity leave

· Supportive leadership and coworkers

· Employee Assistance Program: 3 paid mental health days annually

INITIAL APPROVAL & COMPETENCYThe above employee has demonstrated the capability to satisfactorily perform the responsibilities of this position. All Positions are on a 90- day probationary period at which point employee will be re-evaluated to document training has been effective and competency approved

Job Type: Full-time

Pay: $43,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Education:

• Bachelor's (Required)

Experience:

• Supervising: 1 year (Required)
• Case management: 1 year (Required)

Language:

• Spanish (Required)

Work Location: On the road